Google

Google Meet

8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Respectful

Feature Ratings

Average 84

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Google Meet Reviews

Bruno S.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Business growth option.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Regarding the difference between Google Meet and Zoom is that Zoom allows you to create a session for schools, however it allows you to have up to 250 people connected at the same time, on the contrary Google Meets is a little more limited in those senses.

What is your favorite aspect of this product?

In my opinion, what I like the most about Google Meet is that it is integrated into the google account and Outlook which makes it easier to use and faster.

What do you dislike most about this product?

In my opinion I say that I do not like this software that it is necessary to have a fast internet connection to be able to implement it since its system load and quality is good.

What recommendations would you give to someone considering this product?

In particular, I recommend when using this software to have an excellent internet connection and a computer with good features to avoid audio and video freezes.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Luis Ernesto V.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Communication is now more efficient

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

The most notorious difference is the collaborative environment that this tool encompasses, that is, it makes use of the entire Google suite and its different applications (gmail, calendar, drive), integrating them in an environment suitable for efficient communication of work teams.

What is your favorite aspect of this product?

Something that draws quite the attention of Google Meet is the ease of creating voice or video calls since deep knowledge is not needed on the subject due to the fact that the application has a fairly intuitive interface, the invitation links can be reused, this being quite efficient.

What do you dislike most about this product?

For business environments, due to the extensive content that is shared of multimedia elements (video, audio, data), ample storage capacity is required, which is linked to the cost of the plan to be hired, the difference in prices and functionalities compared to the basic plan is notorious.

What recommendations would you give to someone considering this product?

In the market there are many applications aimed at communication, whether in a personal, student or business way; It is enough to be clear about the required use, the number of participants and the information that will be shared to make the best choice of the communication tool, it is clear that in a business environment Google Meet is quite robust in terms of functionalities and with G Suite integration makes tasks even easier.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Swathy C.

Role: Student Academic
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2021

Best of Meetings!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Simple and Minimal approach to invite guests along with RSVP integration with Google Calender.

What is your favorite aspect of this product?

Minimalistic aspect of Google Meet is highly satisfying!

What do you dislike most about this product?

Overpriced for Premium editions.

What recommendations would you give to someone considering this product?

Recommended to have a highly stable internet connection.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Cons

Commodity Features

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

Google Meet Ratings

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Google Meet Reviews

Bruno S.

Business growth option.

Likeliness to Recommend

Pros

Luis Ernesto V.

Communication is now more efficient

Likeliness to Recommend

Pros

Swathy C.

Best of Meetings!

Likeliness to Recommend

Pros

Cons

Most Popular Google Meet Comparisons

Zoom

Microsoft Teams

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Adobe Connect

TeamViewer Remote

1
Since last award

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization