Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

LINDESEY S.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Crowning Best Cloud Meeting Software

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Magnificent and robust file sharing. Team and file collaboration. Free to to join ongoing cloud meetings

What is your favorite aspect of this product?

Unlimited file sharing and recording.

What do you dislike most about this product?

Nothing to complain.

What recommendations would you give to someone considering this product?

May you all implement it.

Pros

  • Efficient Service
  • Effective Service
  • Inspires Innovation
  • Respectful

Sumit S C.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy Integration and Usage

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It is similar to other apps, but the major difference is the integration with Google Workspace. This makes it easy to use it with other google apps. Other major features are scalability, AI features addition and audio processing.

What is your favorite aspect of this product?

I think Noise cancellation and auto captioning is one of the best aspects of the app.

What do you dislike most about this product?

Compared to other apps, it provides comparatively less free features and sometimes there are technical glitches that can be improved.

What recommendations would you give to someone considering this product?

It is better to test out free version before purchasing business version. Also, it depends on the business and usability.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Sahil k.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Great Product for your daily interactions

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Ease of access, Supports daily interaction

What is your favorite aspect of this product?

Google meet's screen share option really great

What do you dislike most about this product?

Network issue

What recommendations would you give to someone considering this product?

Give this app a try! You'll never regret buying this.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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