Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Kushpreet V.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2024

A Great Easy to use product for virtual meetings

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

No much, it's just simple to use

What is your favorite aspect of this product?

Easy to setup calls and add contacts to your video conference

What do you dislike most about this product?

Nothing really.

What recommendations would you give to someone considering this product?

Use this if you need a free video conferencing product

Pros

  • Trustworthy
  • Saves Time
  • Fair
  • Continually Improving Product

Trevor D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Best software for video and audio conferencing

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet allows recording a video meeting which allows us to save the videos and share them to those who did not attend the meeting and we can also live stream our video meeting on google meet to Youtube to access a large audience

What is your favorite aspect of this product?

During meetings i can change the background , also sending chat messages to members in the video meeting makes communication with individual during the meeting much easier

What do you dislike most about this product?

The videos tend to buffer when the internet connection is poor and slows down our meetings

What recommendations would you give to someone considering this product?

It is easy to use and implement , holding online meetings and conferences all in one place

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Caring

Vishal R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

The interface is clean and easy to navigate.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Video clarity is very good

What is your favorite aspect of this product?

Easy to access

What do you dislike most about this product?

User interface can be improved more

What recommendations would you give to someone considering this product?

Go for it

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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