Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Ankitkumar M.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Great Bundle with Google Workspace

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet having a versatile platform which enable you to increase your productivity. It is increasing your value in the organization by frequently meet-up from your desk to your colleague in any terms of requirement. Google Meet having a good collaboration support when you are working with Google Workspace. Instant Chat and file-sharing made easy, and your ability increase without any more efforts.

What is your favorite aspect of this product?

Google Meet have great features and in-built capability which enhance your working patterns. It s Mail merge technology is awesome and you can use it at any point of time which really reduce your time and boost your workmanship. It is also increasing/ enhance security and management controls, including Vault and advance Endpoint management.

What do you dislike most about this product?

Google Meet having almost all capabilities to meet anyone in the go but there some limitations which not acceptable in terms of Room Device integration. In a recent era, there are lots of players are available in market which offer similar platform but when you find some complete packages there are limited players, which offers complete meeting solutions including Room Device management and centrally managed meeting solutions. Google Meet has to be come out with complete rage with native Room Device integration.

What recommendations would you give to someone considering this product?

I strongly recommend this product if you are looking for a soft meeting client and want to use it in your organization which belongs to Google Workspace. The integration of Google Meet with Google Workspace is excellent, and you will receive some plenty of great features which enhance your working ability and productivity. Instant Messaging with Chat Bots are also very useful for the particular organization requirement. Overall, it is a great deal, and you can go for it without any doubts.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Cons

  • Inhibits Innovation
  • Vendor Friendly Policies
  • Slower Product Innovation

Komal K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Google meet for best and easy meeting.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Very easy and clean to navigate. High quality video and audio. High Security.

What is your favorite aspect of this product?

fast meetings from anywhere, easy connection, fast screen sharing and nice video quality.

What do you dislike most about this product?

Sometimes lag in video and audio in large size meetings.

What recommendations would you give to someone considering this product?

Best for small teams and easy to create meetings. Best features with high security.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jordan S.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Simple and Flawless User Interface

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is different from similar products for several reasons: 1) Its user interface is simple and understandable, even without any words. 2) It's free and the business version is included in Google Suite! 3) Because it's a Google product, it is easily integrates with products worldwide.

What is your favorite aspect of this product?

My favorite aspect of this product of this product is its simplicity. It has everything you need and more, immediately. The time it takes to launch a meeting is astronomically faster than any other web conferencing product.

What do you dislike most about this product?

There's little I dislike about this product. The only negatives are the things I mentioned that are missing: sending a file or image in chat, and the presenter's video without a background over screen shares or presentations.

What recommendations would you give to someone considering this product?

You're required to have a Google account to use this product, so keep that in mind. It's especially great for businesses that already utilize Google for their emails. Regardless, you won't regret making this your primary video conferencing tool - it's so simple and easy to use!

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Generous Negotitation

Cons

  • Security Frustrates

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