Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Availability and Quality of Training

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Gerald W.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Fantastic communication tool

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It is very effective in video communication and calls.

What is your favorite aspect of this product?

It enables smooth communication in our organization with all our team members and even our clients.

What do you dislike most about this product?

Everything works well with this tool.

What recommendations would you give to someone considering this product?

I highly recommend this platform to any organization.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Inspires Innovation

Angela W.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Excellent tool for communication

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is easy to use and deploy.

What is your favorite aspect of this product?

It functions well at all times and I have not experienced any breakdown.

What do you dislike most about this product?

Nothing everything has been okay.

What recommendations would you give to someone considering this product?

I highly recommend this platform to any organization for better communication.

Pros

  • Saves Time
  • Respectful
  • Fair
  • Over Delivered

Sienna M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Excellent platform for online communication

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

It is excellent and allows communication between parties at affordable cost.

What is your favorite aspect of this product?

Easy to use with simple features that are very effective.

What do you dislike most about this product?

I have nothing to dislike from this platform everything is okay.

What recommendations would you give to someone considering this product?

I recommend this platform for communication and sending messages.

Pros

  • Reliable
  • Performance Enhancing
  • Inspires Innovation
  • Caring

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