Google

Google Meet

Composite Score

8.8 /10

CX Score

9.1 /10

1974 Reviews Write a Review

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What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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1 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Fair
Helps Innovate
Enables Productivity

Feature Ratings

Average 85

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Vendor Support

Ease of Customization

Google Meet Reviews

Sagar S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Help me to take meeting rwith best experience

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Thi is very unique tool to make work easy, I can manage my work remotely with the high quality video calls. Best thing is I can use it my browser.

What is your favorite aspect of this product?

Make real time meeting easy and simple and can share meeting invite directly to the client mail and sent me reminder for meeting

What do you dislike most about this product?

Works great, I don't think any dislike

What recommendations would you give to someone considering this product?

Make your meeting more smooth with this tool.

Pros

Continually Improving Product
Efficient Service
Effective Service
Altruistic

John B.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

"Google Business Meet"

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet for Business have AI feature, end-end encryption & customizable backgrounds.

What is your favorite aspect of this product?

My favorite aspect in the Google meet for business Security feature & Customizable background.

What do you dislike most about this product?

Reporting & Multi host options are not available in Google meet. For the licensed one, it should have been in the product.

What recommendations would you give to someone considering this product?

If your work involves, customizable background and your company focus on more security; then go for Google Meet for Business.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Unique Features

Lucky S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2024

Effortless Virtual Meetings with Google Meet

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet stands proud with its seamless integration into Google Workspace, browser-primarily based access, and features like live captions, noise reduction, and strong safety controls. It’s user-friendly, reliable, and gives top notch value for agencies already the usage of Google equipment.

What is your favorite aspect of this product?

What I love most approximately Google Meet is how effects it integrates with equipment like Google Calendar, Docs, and Drive, streamlining collaboration and scheduling. Its browser-based totally layout gets rid of the trouble of downloads, and capabilities like live captions and noise cancellation make certain clean, inclusive communique.

What do you dislike most about this product?

Google Meet ought to improve in customization alternatives for layouts and UI, as well as offer higher virtual backgrounds and third-birthday celebration tool integrations.

What recommendations would you give to someone considering this product?

If you're thinking about Google Meet, take benefit of its Google Workspace integration for smooth scheduling and record sharing. The browser-based totally platform, live captions, and noise cancellation enhance communique, while robust security and host controls make it reliable for both small and big conferences.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

Google Meet Ratings

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Google Meet Reviews

Sagar S.

Help me to take meeting rwith best experience

Likeliness to Recommend

Pros

John B.

"Google Business Meet"

Likeliness to Recommend

Pros

Lucky S.

Effortless Virtual Meetings with Google Meet

Likeliness to Recommend

Pros

Most Popular Google Meet Comparisons

Zoom

Microsoft Teams

Webex Meetings

GoTo Meeting

Adobe Connect

TeamViewer

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Vendor Support

Ease of Customization