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Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Fathima N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Provides enough storage

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google drives provide enough free storage (15 GB) which anyone can use without restriction to encrypt and keep data safe on the cloud where other tools offer enough storage once you are on a paid plan.

What is your favorite aspect of this product?

I like the Google Drive App that I can use even on my mobile phone to manage my files on the Google drive cloud, it is easy to use the tool and it comes with advanced security protocols that save our documents from unauthorized use.

What do you dislike most about this product?

While uploading larger files in this tool, the upload becomes too slow and would consume more data

What recommendations would you give to someone considering this product?

It comes with enough security and privacy for any file and I would recommend the tool

Pros

  • Caring
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Manjunath D.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

This is very fantastic product for documentation a

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It has a very high number of unique features and also it is so reliable & saves a lot of our time

What is your favorite aspect of this product?

Features in it which saves a lot of our time

What do you dislike most about this product?

We have no issues

What recommendations would you give to someone considering this product?

It's awesome and just go for it

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mayank G.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Tried and Tested

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

It help end user to easily share data and store large data very easily.

What is your favorite aspect of this product?

Upload of data is very quick

What do you dislike most about this product?

Issue of data integration with other application

What recommendations would you give to someone considering this product?

Must try this product

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

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