Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Yunus Emre T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Easy to share the documents with others

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

It gives opportunity to share the high volume documents with others.

What is your favorite aspect of this product?

Drag and drop feature works perfect.

What do you dislike most about this product?

It would give more space for higher volume documents.

What recommendations would you give to someone considering this product?

I would strongly recommend to use it to be able to share documents with others properly.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Inspires Innovation
  • Caring

Ipek Nil B.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Drag & Drop Works Best

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

When compared to other ones in the game, I think this is the best because the drag and drop feature works best in this app.

What is your favorite aspect of this product?

I like how google provides some free allowance for the users, that's I like the most.

What do you dislike most about this product?

I do not like the integration for this tool, it's not enough with legacy tools.

What recommendations would you give to someone considering this product?

I would recommend them to have backup on Google Drive, it's easily accessible.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abhishek P.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

It is a good thing to use synchronising is very go

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It is easier to use sync option are good and we can share alink directlyIn email

What is your favorite aspect of this product?

Syncing automatically

What do you dislike most about this product?

Storage is less

What recommendations would you give to someone considering this product?

They should give atleast 50 gb if storage to personal user

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

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