Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Shubham S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Excellent and Easy to Use Cloud Storage!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Indeed the most efficient and easy to use cloud storage platform available in the market. Google Drive is clearly a winner in terms of having a better data security, backup and recovery capability, Syncing speed is excellent, File searching and sharing is super easy.

What is your favorite aspect of this product?

Excellent for work related collaboration with colleagues as data can be uploaded and shared amongst selected audience. Data can easily be accessed, opened and edited from any device.

What do you dislike most about this product?

Lacks password protection capability for shared files, This can help enhance the data privacy and only selected audience having the password can access the data.

What recommendations would you give to someone considering this product?

Excellent and a must have cloud storage and file sharing platform for organizations globally to enhance secured data sharing related collaboration. Capable of driving impactful operations and collaboration within the workplace.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Himanshu Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Great for Collaboration, but Watch Storage Limits

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive stands out with its seamless integration with other Google Workspace apps like Docs, Sheets, and Slides, facilitating real-time collaboration. It also offers robust search capabilities powered by Google's search technology and provides 15 GB of free storage, which is higher than many competitors.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its real-time collaboration feature. This allows multiple users to work simultaneously on documents, spreadsheets, and presentations, enhancing productivity and making teamwork more efficient.

What do you dislike most about this product?

What I dislike most about Google Drive is the limited free storage, which includes space shared with Gmail and Google Photos, making it easy to reach the 15 GB limit quickly.

What recommendations would you give to someone considering this product?

For someone considering Google Drive, I'd recommend leveraging its integration with other Google Workspace apps for efficient collaboration and productivity. Be mindful of the shared storage limit, and consider purchasing additional storage if needed. Also, take advantage of its advanced search capabilities to easily locate your files.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Mohd S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Excellent Collaboration,.

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive supports integration with numerous third-party applications available through the Google Workspace Marketplace, enhancing its functionality and allowing users to tailor their Drive experience to their specific needs.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its seamless real-time collaboration. The integration with Google Workspace apps like Docs, Sheets, and Slides makes it easy to create, edit, and share content without ever leaving the Drive ecosystem. This real-time collaboration, combined with robust commenting and suggestion features, facilitates efficient and effective communication, making it an invaluable tool for both personal and professional use.

What do you dislike most about this product?

What I dislike most about Google Drive is its limited advanced file organization and management features. These limitations can make it challenging to manage and locate files efficiently, especially for users with extensive and complex file collections. Enhancements in these areas would significantly improve the overall user experience and help maintain better organization within the Drive.

What recommendations would you give to someone considering this product?

I would recommend that if you need to work without an internet connection, enable offline access for your important files. This ensures you can continue to view and edit documents even when offline, with changes syncing automatically once reconnected.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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