Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Somya J.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Best and unique feature Of Google Drive

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive supports third party applications allowing us to easily use the functionality of google drive and help sharing files.

What is your favorite aspect of this product?

Google Drive automatically saves and tracks changes , allowing us to view and store data over the cloud. it also provides google services like google spreadsheet , slides , gmail for sharing of documents.

What do you dislike most about this product?

there is limitation to file size as we can only upload upto 5 tb for non google file types and it also have limitation with specific limits for google docs as well.

What recommendations would you give to someone considering this product?

Google Drive Would we be beneficial in storing and sharing files and data over the cloud with a secure and reliable environment,

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aayush S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Excellent for storage management

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It's fluency and ease to intigration with its own apps

What is your favorite aspect of this product?

Use in Google forms to fetch

What do you dislike most about this product?

Download failed bugs are there

What recommendations would you give to someone considering this product?

Go for it is a best out there

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Chaitali P.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

This product is so useful in daily life

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

I don’t have anything to say but all positive things

What is your favorite aspect of this product?

This is so easy and so helpful for our company that anyone can use

What do you dislike most about this product?

Nothing major but I would like to have som extra space that can hold more fields

What recommendations would you give to someone considering this product?

Awesome and all positive feedback

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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