Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Aurangzeb Nawaz K.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

A collaborated and well-integrated platform.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

The most notable feature of Google Drive is its easy accessibility and integration across a range of platforms and devices. I can simply access my files and collaborate with others from anywhere with an Internet connection, whether I'm using my PC, tablet, or smartphone.

What is your favorite aspect of this product?

Google Drive's cloud-based architecture and lack of download requirements for computers or mobile devices are among its strongest features. The ability to store, save, and edit documents as a team and have them saved in one central location for quick access later is the second best thing about working in a team.

What do you dislike most about this product?

Nothing about Google Drive bothers us, yet aside from viewing options, there is room for improvement when it comes to working on projects offline.

What recommendations would you give to someone considering this product?

Google Drive is an amazing product for all type of users to collaborate and integrate with other platforms. It allows seamless and easy access to data from anywhere hence highly recommended.

Pros

  • Trustworthy
  • Effective Service
  • Inspires Innovation
  • Saves Time
  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2024

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Effective Service
  • Caring
  • Generous Negotitation

Cons

  • Less Productive
  • Less Transparent

MD S.

  • Role: Vendor Management
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

"Fantastic product!"

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Its easy to use feature

What is your favorite aspect of this product?

Offline save

What do you dislike most about this product?

buffering, no more formulas like MS Excel.

What recommendations would you give to someone considering this product?

It is easy to use cloud software

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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