What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Drag and Drop User Interface
Team Collaboration
Real-Time Synchronization
Access Control and Rights Management
Mobility Support
Data Loss Prevention
Audit Trail
Enterprise Grade Security Controls
Large File Optimization
3rd-Party Integrations
Task Management and Workflow
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Availability and Quality of Training
Google Drive Reviews
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2020
Easy to use for all levels of staff.
Likeliness to Recommend
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service
Cons
- Wastes Time
- Vendor's Interest First
- Under Delivered
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2020
This software is very easy to use and navigate
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Communications
- Involvement: End User of Application
Submitted Mar 2020
Google is a name I trust and leaders in this area.
Likeliness to Recommend
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Cons
- Wastes Time
- Vendor's Interest First
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
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