Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Wanyonyi W.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Security and Collaboration Features All in One

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is a comprehensive solution and makes creation of documents, storage and sharing easy. Not many solutions in its class can handle such capabilities.

What is your favorite aspect of this product?

There are many aspects of Google Cloud Drive Enterprise that I like ranging from security, ease of accessing the software, the friendly interface and most importantly easy integration with other Google products

What do you dislike most about this product?

Google Cloud Drive Enterprise has not been problematic since deployment.

What recommendations would you give to someone considering this product?

I recommend Google Cloud Drive Enterprise because it works and it is resourceful and secure. Try it and enjoy the beenfits.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Martha A.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Very secure,reliable and effective file manager.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

One of the things I like most about Google Cloud Drive Enterprise is security. Google Cloud Drive Enterprise is a cloud based software that provides high security for your sensitive files. It has made it easy for me and my colleagues to collaborate easily and effectively on files.

What is your favorite aspect of this product?

To all prospective customers considering Google Cloud Drive Enterprise for file management, i urge them to consider it since it is a very secure application for file management. It is easy, simple and fast to install, set up and get started. Additionally, even if you are a new user of Google Cloud Drive Enterprise, getting started with it is extremely easy.

What do you dislike most about this product?

For the last 3 years i have been using Google Cloud Drive Enterprise, i have never experienced any challenge. The vendor is always available to help you in case you need any help.

What recommendations would you give to someone considering this product?

Powerful, reliable and very secure. I recommend Google Cloud Drive Enterprise for file management.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Caring

Leandro M.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

"Your information always accessible and secure".

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive is simple to use and deploy, improves cost management and data loss risk management, fosters innovation, and can be customized to meet the demands of individual customers.

What is your favorite aspect of this product?

Google Drive is our main storage drive and what I like most is that it has allowed us to keep all our information safe; thanks to backups and real-time synchronization, information is always available quickly, efficiently, and securely, plus anytime, anywhere and whenever it is needed. I also like its interface because it is simple and easy to use, as well as the ease with which we can create documents and files from the drive and collaborate with our team.

What do you dislike most about this product?

In truth, we have had no problems with this tool, therefore I have nothing negative to say about it, but I would like to emphasize that the experience has been quite favorable due to its excellent operation, performance, and deployment.

What recommendations would you give to someone considering this product?

Google Drive is an incredible, efficient, and secure storage service that allows you to create, share, edit, access, and work with your team on any sort of file or document, regardless of location or time, and the ease of use makes it an excellent tool for any company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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