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Google Drive Logo
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Google Drive

9.0 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2020

Ease of use and collaboration.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2020

Easy to use. Great email client.

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Effective Service
  • Respectful
  • Client Friendly Policies

Cons

  • Commodity Features

Jianyou X.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2020

Easy to use, not at all pricey, it is free

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive, or whatever you want to call it, I will refer to it as Google Drive. It is different from other products because it links everything to your Gmail account. You can access it throughout the system in which you would normally be communicating with other people. It is genius! It makes pulling up files and managing them much easier!

What is your favorite aspect of this product?

My favorite aspect about this product is how much space there is for storage. Considering that this software is free, I think Google was very generous to give each Cloud storage a good enough space for a long time.

What do you dislike most about this product?

I do not like the organization tools. It makes everything very messy and I have a hard time pulling up files quickly simply because I get lost navigating through the endless folders I have created. There has to be a better way to do this...

What recommendations would you give to someone considering this product?

Definitely try it out. You literally have nothing to lose. The software is free and, frankly, it offers too much to pass up on. For anybody looking for a dependable cloud storage system that is convenient and easy to use, Google Drive is the way to go!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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