Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Aanchal A.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Google Drive is an easy choice, everytime.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Team collaboration easily. This is the strongest aspect of Google Drive and it is the one area where Google Drive excels above every other file storage software, out there. At least, the ones I have used.

What is your favorite aspect of this product?

Easy access from web browser and real-time collaboration.

What do you dislike most about this product?

Google Drive is closely connected to my gmail account and lacks a two factor authentication protocol. This easily means that anyone who gains access to my email account, will automatically be able to access my Google Drive without issues.

What recommendations would you give to someone considering this product?

I think it is the ideal storage platform for anyone who needs a reliable collaboration infrastructure. However , may not be as strong security-wise, like some close substitutes out there.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Moazzam K.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Best and secure cloud storage platform!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It is comparatively easy to use as compared to its market peers!

What is your favorite aspect of this product?

It is an easy-to-use online platform to store data safely, which provides the feature of drag and drop. You can easily access your files whenever you require, which are saved on this platform. The best thing about this software is that it automatically back ups your data.

What do you dislike most about this product?

Google Cloud Storage only lets you back up a small amount of data for free - above 15 GB, you have to buy additional storage. But the cost is justified because of the security and services it provides.

What recommendations would you give to someone considering this product?

Small monthly payments that are pre-authorised, so you never have to think about it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jackson B.

  • Role: Sales Marketing
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Fantastic and very secure app for file management.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is one of the most secure software for file management. It provides top security for your sensitive and important files. I like the ability to access my files from anywhere anytime and share them securely in the cloud. It is easy, simple and fast to install and set up.

What is your favorite aspect of this product?

I like Google Cloud Drive Enterprise because it allows me to collaborate on files with other staff members. It is easy and fast to share large and small sized files. It has an intuitive and user-friendly interface which makes it easy and simple to use and learn. Implementing Google Cloud Drive Enterprise is extremely easy, simple and fast thus saving time.

What do you dislike most about this product?

Sometimes when the internet connection is slow, sharing large files can be a bit difficult. Apart from this i have nothing else to mention as a disadvantage.

What recommendations would you give to someone considering this product?

I recommend Google Cloud Drive Enterprise for file management. Go ahead and implement it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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