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Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Daryl O.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Reliable cloud storage.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It worked well with this product, feasibly when it came to backing up files and thus having greater accessibility; Also that more and more is being innovated, with more storage capacity in the cloud.

What is your favorite aspect of this product?

With Google Drive, thanks to its storage capacity, you can work directly from there without having to download the desired file, having a more efficient and faster method.

What do you dislike most about this product?

I have no complaints at all about Google Drive, in fact everything has been excellent, without any inconvenience of any kind.

What recommendations would you give to someone considering this product?

It is recommended because it is very easy to use, in addition to working with this software it is beneficial for a company to include all its workers to have better efficiency. I highly recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Israel S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Group and adjust files online.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive is outstanding for the immediate backup or reservation of information online, efficient in the transmission of files or files: photos, images, diagrams, videos between colleagues and clients, it is effective for investigating any stored information, flexible when there is struggles to overlay Google information from the trash on your computer.

What is your favorite aspect of this product?

I love Google Drive, it guarantees the management and ordering of the information in my work area in conjunction with contacts colleagues and clients, it is brilliant for: being used in computers and laptops Mac, Android, iPhone and iPad, it is wonderful, as a client you have 15 GB free memory to save files, allows the transfer and discard of document regardless of connections to the web, any variation or alteration made in the files are shown in the cloud.

What do you dislike most about this product?

Honestly, for Google Drive I have no censorship or observations, there are several benefits and advantages that it has been granting me.

What recommendations would you give to someone considering this product?

I recommend Google Drive, considering the following: it allows you to continuously have a duplicate of documents and any other information online, it is oriented to work and manage synchronized information together from anywhere, it is beneficial and practical to structure and organize files in detail. records.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Carolina R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

great tool for a collaborative environment

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

The most noticeable difference is the storage capacity it offers compared to its peers, in addition to security tools and DLP data protection, which is very important for organizations that handle large amounts of sensitive information.

What is your favorite aspect of this product?

As a Google user I can guarantee the professionalism and versatility that this tool provides and thanks to its integration with the different Workspace applications make it indispensable in daily tasks, my favorite aspect is that I can access the files from anywhere in the world with Internet access and with the certainty that said information is protected thanks to the continuous monitoring of the DLP function.

What do you dislike most about this product?

The price is a bit high compared to similar products like Onedrive, although looking at the features it is definitely worth the investment.

What recommendations would you give to someone considering this product?

I recommend weighing the amount of volume of information handled in your company, how sensitive and / or reserved is said information, based on this determine the type of cloud storage that best suits your budget and of course is to your IT infrastructure.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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