Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Dev M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

"Best location to store your stuff"

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

End user can access their files from anywhere, from all of their device with ease. End user gets a great utility is that Whatsapp uses Google Cloud Drive for storing backups and that makes easy when switching phones. End user can organize and sort their files is possibly easier with the help of Google Cloud Drive compare to other similar products. End user can like how different plugins can be installed in Google Cloud Drive such as PDF editor, etc and it is extremely useful for editing documents in real-time.

What is your favorite aspect of this product?

Google Cloud Drive gives the free storage which is very beneficial to store important documents and big files. 15 GB of free storage is extremely useful for carry large data on end user's mobile only and access them anytime and anywhere. Google Cloud Drive helps for importing files from a 3rd party source. End user can create new folders, file uploads, folder uploads, Google Docs, Google Sheets, Google Slides, Google Forms, and there are more options if they click "More" Tab on the drop-down list under"+New".

What do you dislike most about this product?

End users can't upload files larger than 5 TB

What recommendations would you give to someone considering this product?

I strongly recommend for storing files without any worries and for accessing from anywhere and at anytime.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jared S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

The best way to save files to the cloud

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Of course there are many companies or similar platforms that offer chieftain the same plans but in many cases they are not to be trusted because they could sell our information behind our backs and this is something that differentiates Google Cloud Drive Enterprise because it is very transparent and very reliable so far. I have done very well with it, on the other hand, with other similar platforms, it has had errors and complaints with support, which do not give me a solution.

What is your favorite aspect of this product?

If I had to define it in a single word, I would say that it is excellent because it allows us to store files, images, videos, and many other things, such as documents for our work, our studies, we can also access these files through the internet from anywhere in the world regardless of date or date. only with a stable connection to it we can download this file and store them on our device to use it.

What do you dislike most about this product?

Something that I do not like that its design is very simple and nothing updated could improve a lot more, the amount of storage in very little but the platform is very stable and fast which makes up for the space. It is also very easy to store and share this link with friends, colleagues or colleagues immediately without expecting anything, just by sending a message through a social network or copying and pasting as every platform has its advantages and disadvantages but there are more bad good than bad

What recommendations would you give to someone considering this product?

Many times we want to store files for a long time but when storing it physically either on a USB, a CD or a smart device, we run the risk of losing this information over time and it is something that does not happen with the Google Cloud Drive Enterprise because it is stored on its servers which are very stable and very secure, thus having a greater possibility of accessing these files in time and with the ease and accessibility that one requires at the most appropriate time rather than storing it in a physical we will not be able to have so I recommend its use

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Priyank P.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

"Free 15 GB storage and best syncing drive"

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive provides 15 GB of free storage and up to 30 TB storage for paid users. As Google Drive is a web-based platform so uploaded files are accessible from any device, users have to just log in with a Gmail account. After uploading a file to Google Drive, Drive create a specific URL link for a particular file and using the URL link user can share the file with their teammates. Users can share drives with their teammates.

What is your favorite aspect of this product?

In Google Cloud Drive, the files like Images, Videos, PowerPoint, spreadsheets, documents, big Zip files are upload and download easily. Sharing the files using the link becomes an easy task for the users. This product provides the best security for our file because it is protected by Secure Sockets Layer(SSL) encryption. This product has a Bin folder where deleted files are stored for up to 30 days and users can easily restore those deleted files.

What do you dislike most about this product?

User can't upload their whole folder to Google Drive at one click, they have to create a folder in their drive, and then the user can upload their files in that folder.

What recommendations would you give to someone considering this product?

Google Drive has the best User-Interface and provides the best security for your personalized data because it is protected by SSL encryption. Sharing files with your teammates becomes an easy task. As you have to just create a folder in drive, the folder gives a specific URL, using these URL you can share your whole folder easily. So I recommended you easily go with the "Google Cloud Drive Enterprise "

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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