Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Jon W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy to use, easy to share

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

I've used Google Drive since day 1. It's extremely easy to share and use. We've never had to look anywhere else because of the ease of use.

What is your favorite aspect of this product?

The ease of use is my favorite part.

What do you dislike most about this product?

There isn't anything I currently dislike about Drive.

What recommendations would you give to someone considering this product?

If you want something that's easy to use and easy to share. Google Drive is an amazing option.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ankita S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

"Great Cloud Service"

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

The support of Google's other software makes Google Cloud Drive Enterprise from other similar products.

What is your favorite aspect of this product?

The Graphical User Interface of this product is so clean and anyone can easily drag and upload their data very quickly into it. The other favorite aspect is there is free cloud service for every user up to 15 GB available. The pricing is also affordable for this product. Interestingly, we can access from anyplace all over the World the information transferred in Google Drive by a solitary sign in process. It's likewise an awesome method for sharing information through a drive link.

What do you dislike most about this product?

There is difficulty to search the document from Google Drive and there is also no support of search history. The interface is very plain and straightforward it should be attractive and more user friendly.

What recommendations would you give to someone considering this product?

Its very easy to use for even a non technical person also. I would propose anyone to considering this product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Inspires Innovation

Kgaugelo Shakira M.

  • Role: Student Academic
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Low on cost and efficient!

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google offers great security on all its applications, which includes drive. I am highly satisfied with Google security.

What is your favorite aspect of this product?

Storage facility is great! It's great for storing files that are accessed frequently and that will be stores for long periods. This comes at a low cost. Back up data in drive that you will need later. You can access your data on all your devices on which you have connected drive.

What do you dislike most about this product?

Right now I don't have anything I dislike about it. Even the offline feature works well for me.

What recommendations would you give to someone considering this product?

It is easy to use and access your saved files. Files can be organised by creating folders which makes it even easier to find files in the case that you have a lot of work saved. Software is low on cost and delivers good services.

Pros

  • Appreciates Incumbent Status
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Commodity Features

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