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Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Edith K.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

A brilliant tool for cloud storage.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is a powerful cloud storage software that i use every day to manage my business and personal files. I like the fact that it provides strong security for your files thus making it a very secure application for file storage.

What is your favorite aspect of this product?

Google Cloud Drive Enterprise has been a solid software for cloud storage. It is easy and simple to install and set up. Again, it allows me to access my files from anywhere anytime and share them securely and safely in the cloud.

What do you dislike most about this product?

I dislike nothing about Google Cloud Drive Enterprise. It is a recommendable software for cloud storage.

What recommendations would you give to someone considering this product?

I recommend Google Cloud Drive Enterprise for file storage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Grace N.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Great and amazing platform for file storage.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Overall, Google Cloud Drive Enterprise has been a reliable tool for file storage. It allows you to share files safely and securely in the cloud without any fear of losing them. I like how it is easy and simple to install and set up. It provides top security for your files thus making it a very secure application for file storage.

What is your favorite aspect of this product?

My favorite aspect of Google Cloud Drive Enterprise is its usability, simplicity and functionality. This software allows users to store their files in the cloud. It has a simple and user-friendly interface which makes it easy to use and customize.

What do you dislike most about this product?

I don't have anything to dislike about Google Cloud Drive Enterprise. It is a recommendable software for file storage.

What recommendations would you give to someone considering this product?

Yes. I recommend Google Cloud Drive Enterprise for file storage.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Jhon V.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

easily host and share your corporate files

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Cloud drive is not just a conventional file hosting tool, it offers all the features of an office suite that gives users the ability to create, edit and collaborate on documents as if they were working in the on premises versions of the software; it is clear that the on cloud version does not have the same amount of features as the on premises version but that is something that does not affect its performance.

What is your favorite aspect of this product?

Among the SaaS solutions available in the market, Google Cloud Drive is a very complete and ideal option for any organization whose focus is to modernize its infrastructure without the need for large hardware infrastructure investments, just access from a web interface to have all the resources and applications available according to the contracted package, its relevant aspect is the support of Google and its intimate integration with all other applications of the Suite.

What do you dislike most about this product?

Having a large number of files of various extensions in our unit sometimes it is difficult to search for them, although with the implementation of AI has facilitated the process a little, I think the use of metadata would be a great help especially with files with little movement or use.

What recommendations would you give to someone considering this product?

The use of modern tools goes hand in hand with technology and the optimizing of resources, with Google Cloud Drive guarantees a reduction in operating costs such as hardware acquisition, data center implementation, software update licensing costs and software support; in addition to the mobility it provides since you can access corporate files regardless of location and perform the work as if we were in our local workspace, without a doubt a potent and complete tool.

Pros

  • Efficient Service
  • Generous Negotitation
  • Helps Innovate
  • Continually Improving Product

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