Google

Google Drive

Composite Score

9.0 /10

CX Score

9.3 /10

1411 Reviews Write a Review

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What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details

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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative

4% Neutral

95% Positive

Pros

Reliable
Enables Productivity
Respectful
Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

Team Collaboration

Real-Time Synchronization

Access Control and Rights Management

Mobility Support

Data Loss Prevention

Audit Trail

Enterprise Grade Security Controls

Large File Optimization

3rd-Party Integrations

Task Management and Workflow

Vendor Capability Ratings

Average 85

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Google Drive Reviews

Gladys M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Google Cloud Drive Enterprise never disappoint.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is a powerful and easy-to-use application for file storage and sharing. It allows us to collaborate easily and effectively on files. It also allows you to access your important files from anywhere and share them. It is a very secure application since it provides high security for your sensitive files.

What is your favorite aspect of this product?

My experience with Google Cloud Drive Enterprise has been overwhelming since it allows me to easily and quickly engage with other colleagues on files. It is an excellent and outstanding solution that allows me to share large sized files within seconds.

What do you dislike most about this product?

Google Cloud Drive Enterprise is the real deal for file management. I don't have anything to mention as a complain about it.

What recommendations would you give to someone considering this product?

I have used Google Cloud Drive Enterprise for years and i must recommend it for file management.

Pros

Continually Improving Product
Unique Features
Efficient Service
Inspires Innovation

Pedro M.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Optimize processes with Google Cloud Drive Enterpr

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise not only offers us a file hosting tool, it offers us many additional features without requiring external applications or plugins, thanks to the fact that it allows us to add collaborators, dependencies and all its members can save, edit and share information in real time, which allows us to optimize processes and therefore saves us a lot of time. Its integration with Gmail and G Suite makes the management and administration of the tool more practical and useful, in addition to providing several security tools at enterprise level, which is very important because we handle a lot of data.

What is your favorite aspect of this product?

Google Cloud Drive Enterprise has advanced data backup and synchronization, file collaboration and productivity features. It can be used as document management software. It has compatibility for different file types, including some discontinued. Most importantly, it allows accessibility from any device with an Internet connection from anywhere in the world.

What do you dislike most about this product?

The storage is not only for Google Cloud Drive Enterprise but for all applications included in GSuite. Also that the document control, which in default mode may seem too permissive. The advanced file search does not allow to search for files with specific extensions plus the search options are limited.

What recommendations would you give to someone considering this product?

Tools that provide security and aid in process optimization are required in any firm. For me, Google Cloud Drive Enterprise satisfies this requirement, as well as providing additional benefits at a reduced cost because it does not necessitate huge hardware expenditures or substantial installations.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Damaris M.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

A brilliant and amazing file storage application.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

One of the best cloud storage applications i like most is Google Cloud Drive Enterprise. It is one of the most secure application that provides high security for your files. It allows you to store your sensitive files safely in the cloud.

What is your favorite aspect of this product?

Google Cloud Drive Enterprise has been of great help because i can store my sensitive files and i can access them from anywhere anytime. Google Cloud Drive Enterprise has a very simple and user-friendly interface which makes it easy to learn and use.

What do you dislike most about this product?

To be sincere, i cannot recall anything that disappointed me since I started using Google Cloud Drive Enterprise. It is an excellent and outstanding solution for file storage.

What recommendations would you give to someone considering this product?

Google Cloud Drive Enterprise has been amazing and reliable. You don't need to look any further but implement Google Cloud Drive Enterprise.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Google Drive

What is Google Drive?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Google Drive Ratings

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Google Drive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Access Control and Rights Management Ability to discretely control who can access the file.

Mobility Support Software is optimized for mobile usage.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Audit Trail View all previous activity including any recent edits and user access.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Large File Optimization Contains optimizations for transfers of large files.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Task Management and Workflow Supports triggers and events for process automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Google Drive Reviews

Gladys M.

Google Cloud Drive Enterprise never disappoint.

Likeliness to Recommend

Pros

Pedro M.

Optimize processes with Google Cloud Drive Enterpr

Likeliness to Recommend

Pros

Damaris M.

A brilliant and amazing file storage application.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Drag and Drop User Interface

Team Collaboration

Real-Time Synchronization

Access Control and Rights Management

Mobility Support

Data Loss Prevention

Audit Trail

Enterprise Grade Security Controls

Large File Optimization

3rd-Party Integrations

Task Management and Workflow

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training