Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Dustin S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

A wonderful auxiliary tool

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It is a great storage solution instead of a USB drive or external drive, both of which can become damaged and stop working over time, resulting in the permanent loss of your valuable files, but this will not happen to you if you use Google Drive because it uses cloud storage directly on Google's servers. You no longer need to send emails with attachments to your personnel in order for them to inspect and change the file (and have to receive it again). Simply choose the document or folder and customize it so that you may not only read it but also edit it, view real-time changes, communicate with others, and leave comments.

What is your favorite aspect of this product?

Images, stories, drawings, sketches, recordings, videos, text files, presentations, spreadsheets, and other material may all be kept safely. It gives you 15 gigabytes of free storage and lets you organize folders and subfolders for better file organization. It may be accessed from any Internet-connected device anywhere in the world. It is extremely useful in the field of collaborative and remote work to be able to view your files when on the road, in a vehicle, at work, in a boardroom, or in any other location where you do not have access to a computer and may connect using your mobile phone.

What do you dislike most about this product?

The desktop version is unprotected, and anybody with access to the computer may view files in the Drive directory.

What recommendations would you give to someone considering this product?

Google Cloud Drive Enterprise allows you to install relatively easy document, spreadsheet, survey, drawing, and presentation apps, allowing you to work from anywhere and track your progress. You may make changes while not connected to the Internet, and when you rejoin, Drive will sync and save your changes immediately. If you are in charge of a task and are unable to attend work for a lengthy period of time, you may manage your team by sending jobs and documents that will be replied to in real-time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Emma B.

  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

A strong archive storing tool

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It's like having a small virtual PC with Google Cloud Drive Enterprise. Because if you have a Gmail account, you already have Google Drive, which allows you to create and edit any form of document, spreadsheet, presentation, PDF, and video online and in the cloud, as well as share and collaborate on projects.

What is your favorite aspect of this product?

Google Cloud Drive Enterprise is incredibly handy and simple to use, and it has been a part of my daily routine for more than three years, both personally and professionally. It functions as a security and synchronization copy between devices (computers, mobile phones, tablets, and iPad's), and by sharing files, you can establish clear work divisions with others, see what they're carrying so you don't fall behind on information, and check in real time to see if they're on track.

What do you dislike most about this product?

Even if you have a fast internet connection, downloading and uploading information might be slow at times.

What recommendations would you give to someone considering this product?

Google Drive is a powerful file storage tool that includes synchronization, collaborative editing, large storage capacity, file sharing, access from anywhere with an internet connection, cross-platform and multi functionality, and it comes pre-installed on the vast majority of Android phones, making it one of the most popular cloud backup options. On a personal and professional level, it provides a variety of file organization options, enabling you to keep all of your essential information in one location without having to carry your computer everywhere with you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Peter N.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Great tool for collaborating with external teams.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Among various useful features of Google Cloud Drive Enterprise, i love its seamless way of storing and sharing files online. I like the fact that it supports cross-platform meaning it is accessible from the web,mobile devices and desktop. It is easy to implement, set up and get started with.

What is your favorite aspect of this product?

Google Cloud Drive Enterprise is very secure and yet it allows you to share large files with external teams/users who are not part of the organization. It is easy and very fast to access files and share them securely and safely in the cloud. The application has a very intuitive and user-friendly interface that makes it simple to use.

What do you dislike most about this product?

There is nothing that i don't like about Google Cloud Drive Enterprise since it meets all our needs.

What recommendations would you give to someone considering this product?

I recommend Google Cloud Drive Enterprise for file storage and sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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