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Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Rohit J.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Excellent cloud storage software

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Lot of safe cloud storage space with excellent privacy features. Data backup is also great.

What is your favorite aspect of this product?

Data backup. Lot of cloud storage.

What do you dislike most about this product?

GUI can be improved.

What recommendations would you give to someone considering this product?

Go for it folks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amy C.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

fantastic platform for storing documents.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Without a doubt, there are products that are very similar to Drive, but none have all the functions that Google Drive contains, it is compatible with multiple devices, it provides an excellent free layer and allows us to share projects, documents and important files with everyone.

What is your favorite aspect of this product?

It is the best platform we have used for free, it is very easy to use and you can manage all the documents and files in folders, Drive has shown to be a reliable and safe tool to save all kinds of documents, it is a solution that can be used Whether personal or business, this platform easily integrates with Google and all its products.

What do you dislike most about this product?

you need a very good internet connection if you want to access the documents, in the same way to be able to save or send a document you need a strong connection.

What recommendations would you give to someone considering this product?

If it is a platform that I would recommend because it can be easily integrated with Gmail and Google, it is extremely useful to save photos, videos, files, important documents, it basically works as a backup tool, which saves all the content and you can link it to various devices.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Zuzanna A.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Sharing was never that easy, was it?

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is very different as well as similar to G-Suite. It comes with a wide variety of similar as well as advanced features. I know it seems quite complicated to explain but I bet you this is a way better solution for everyday work life than G suite. It is also a cloud based file sharing site that offers much more than just file sharing.

What is your favorite aspect of this product?

The Drive enterprise is suitable for business as well as for enterprises. So do not worry about anything because it surely can cater the needs. It is highly secure and reliable when it comes to file sharing. The amazing part is that it not only integrates with all of Google Applications but also with Microsoft 365. Most offices like ours as well use Microsoft as well Google applications and it supports both of them. I must say a much appreciated effort from Google to save so much time and energy for people.

What do you dislike most about this product?

Okay, well I actually really like Google Enterprise and it is very rare but sometimes the files get stuck while sending or sharing. It might be due to huge files and it takes a bit longer than usual to send or receive files at times. Other than that there is nothing much I can say that bothers me enough!

What recommendations would you give to someone considering this product?

We work with ease at it, it’s simple to use and learn. There are not many complications. The work files sharing is very much easier now and it is highly secure. I would love to recommend it to companies of all sizes because it would greatly help them deal with stuff. If you are a company who is concerned about security, this is your deal!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

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