Google

Google Drive

Composite Score

9.1 /10

CX Score

9.3 /10

1637 Reviews Write a Review

Claim Software

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

Filter By

2024 Data Quadrant Gold Medalist

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative

3% Neutral

96% Positive

Pros

Reliable
Enables Productivity
Respectful
Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

Drag and Drop User Interface

Real-Time Synchronization

Access Control and Rights Management

Mobility Support

Data Loss Prevention

Audit Trail

Enterprise Grade Security Controls

Large File Optimization

3rd-Party Integrations

Task Management and Workflow

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training

Google Drive Reviews

Nelson R.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Shared access to folder or file

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Its availability on both android, windows and other devices makes it our top choice compared to its competitors due to the impressively large user community.

What is your favorite aspect of this product?

It's great to share files either by using shared virtual disk or by sending them a download link, It's very easy to share files with just 1 click and choose the person we want to add. It has an Office file editor which allows you to work on documents directly in the cloud, it has enough storage capacity and the best thing is that it is low cost.

What do you dislike most about this product?

When it comes to very large files Uploading and downloading large files often takes longer than usual even if your internet is very fast.

What recommendations would you give to someone considering this product?

I recommend any company and any type of user to easily share work files and make them accessible anywhere.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jeff R.

Role: Operations
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Stellar sharing features and integrations

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise has a lot of neat features for our business, from strong privacy to automatic syncing, secure sharing, and even some integrations. We easily share files across the company and on top of that set granular permissions for access

What is your favorite aspect of this product?

Through Drive Enterprise, we adjust file access and business cloud sharing permissions, access activity logs, manage the subaccounts of my team, and even perform remote wipes

What do you dislike most about this product?

A few years a go, Drive Enterprise interface was clunky, plus we had to enable drag-and-drop manually. I would like to say that this is the area in which Drive Enterprise has improved the most

What recommendations would you give to someone considering this product?

Drive Enterprise offers great utility for businesses at reasonable prices. It has excellent collaboration tools and it is an absolute necessity, as ransomware and other cyber attacks continue to escalate

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Chiru C.

Role: Finance
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

A great Software For Data Archiving

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

What makes Google Cloud Drive Enterprise unique is that it is highly scalable and that it comes with top notch security features

What is your favorite aspect of this product?

I like the ease of scaling Google Cloud Drive Enterprise It easily integrates with other Google solutions Makes data archiving and retrieval easy

What do you dislike most about this product?

No hurdles whatsoever for the time have used Google Cloud Drive Enterprise

What recommendations would you give to someone considering this product?

I recommend Google Cloud Drive Enterprise as it is affordable, secure, and easy to use. It is the best solution for data archiving.

Pros

Reliable
Enables Productivity
Efficient Service
Saves Time

Google Drive

What is Google Drive?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

Google Drive Ratings

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Drive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Access Control and Rights Management Ability to discretely control who can access the file.

Mobility Support Software is optimized for mobile usage.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Audit Trail View all previous activity including any recent edits and user access.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Large File Optimization Contains optimizations for transfers of large files.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Task Management and Workflow Supports triggers and events for process automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Google Drive Reviews

Nelson R.

Shared access to folder or file

Likeliness to Recommend

Pros

Jeff R.

Stellar sharing features and integrations

Likeliness to Recommend

Pros

Chiru C.

A great Software For Data Archiving

Likeliness to Recommend

Pros

Most Popular Google Drive Comparisons

Dropbox Business

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

Feature Ratings

Team Collaboration

Drag and Drop User Interface

Real-Time Synchronization

Access Control and Rights Management

Mobility Support

Data Loss Prevention

Audit Trail

Enterprise Grade Security Controls

Large File Optimization

3rd-Party Integrations

Task Management and Workflow

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training