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Google Drive Logo
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Google Drive

9.1 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

92 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 86

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Enterprise Grade Security Controls

84

Audit Trail

84

Large File Optimization

84

Task Management and Workflow

82

3rd-Party Integrations

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Elena K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

The best cloud file hosting

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive is not only a cloud storage tool, it integrates other applications that make it a powerful tool for collaboration and productivity; it is worth mentioning its capacity for multi-format files (text files, multimedia, etc.) which can be viewed directly with the help of third-party applications which adapt correctly with Drive.

What is your favorite aspect of this product?

In some scenarios where a large amount of information is stored divided into a considerable number of files of different formats, sometimes it is extremely difficult to access them long after because it is very easy to forget the path where it was hosted, in these cases Google Drive offers a fairly complete search engine which allows you to do that function in an advanced way (file type, keyword), this has greatly facilitated our daily work.

What do you dislike most about this product?

In terms of security improvements, it would be good to implement 2-factor authentication, especially if critical information of an organization is hosted.

What recommendations would you give to someone considering this product?

Taking advantage of the resources provided by Google Drive and the applications integrated to this tool makes our work team explore new areas and ways of collaboration which enhances the capabilities of each member; another important factor is the ability to access your files from anywhere in the world without the need to physically carry them, that is a security advantage.

Pros

  • Effective Service
  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity

Alejandro R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

"Easy to use and its price is quite affordable".

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive has an excellent interface, it is easy to use and implement, its cost and integration with pre-existing tools is excellent, its functionality and efficiency, as well as its good support and security among others.

What is your favorite aspect of this product?

Google Drive greatly simplifies and streamlines the work of our IT department. It is an excellent application for backing up and organizing papers, communicating and sharing files with our work team in real-time; I can invite a specific user or set up custom URLs to share my files. As an IT manager, I handle numerous confidential files that cannot be stored on a local machine for fear of being stolen or modified, and drive has allowed us to store them all , and keep them safe and close at hand, which is vital to us and our operation.

What do you dislike most about this product?

The only thing I don't like is the process for copying and moving entire folders, in the web application as it is a bit complicated and cumbersome, unlike the desktop application, which is more pleasant to perform these basic activities, in addition to the Drive permissions for shared drives as they are very rigid, which I believe should be improved.

What recommendations would you give to someone considering this product?

Google Drive is a really valuable tool, and I recommend it to anyone willing to use a cloud storage solution that works smoothly almost 100% of the time - it's great for backing up, documenting, and organizing work on a large scale, collaborating on work, and keeping your information secure.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Dustin S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

A wonderful auxiliary tool

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It is a great storage solution instead of a USB drive or external drive, both of which can become damaged and stop working over time, resulting in the permanent loss of your valuable files, but this will not happen to you if you use Google Drive because it uses cloud storage directly on Google's servers. You no longer need to send emails with attachments to your personnel in order for them to inspect and change the file (and have to receive it again). Simply choose the document or folder and customize it so that you may not only read it but also edit it, view real-time changes, communicate with others, and leave comments.

What is your favorite aspect of this product?

Images, stories, drawings, sketches, recordings, videos, text files, presentations, spreadsheets, and other material may all be kept safely. It gives you 15 gigabytes of free storage and lets you organize folders and subfolders for better file organization. It may be accessed from any Internet-connected device anywhere in the world. It is extremely useful in the field of collaborative and remote work to be able to view your files when on the road, in a vehicle, at work, in a boardroom, or in any other location where you do not have access to a computer and may connect using your mobile phone.

What do you dislike most about this product?

The desktop version is unprotected, and anybody with access to the computer may view files in the Drive directory.

What recommendations would you give to someone considering this product?

Google Cloud Drive Enterprise allows you to install relatively easy document, spreadsheet, survey, drawing, and presentation apps, allowing you to work from anywhere and track your progress. You may make changes while not connected to the Internet, and when you rejoin, Drive will sync and save your changes immediately. If you are in charge of a task and are unable to attend work for a lengthy period of time, you may manage your team by sending jobs and documents that will be replied to in real-time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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