Google

Google Drive

Composite Score

9.0 /10

CX Score

9.3 /10

1415 Reviews Write a Review

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What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details

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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative

4% Neutral

95% Positive

Pros

Reliable
Enables Productivity
Respectful
Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

Team Collaboration

Real-Time Synchronization

Access Control and Rights Management

Mobility Support

Data Loss Prevention

Audit Trail

Enterprise Grade Security Controls

Large File Optimization

3rd-Party Integrations

Task Management and Workflow

Vendor Capability Ratings

Average 85

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training

Google Drive Reviews

Emily G.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Robust Cloud Files Management Application

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google cloud drive has enables us to manage our files effectively. Users can simultaneously edit a file at the same time. It's support files of various formats and we are able to sync various devices. Technical support is great and available in various platforms .The applicaition is aslo able to be accessible from anywhere.

What is your favorite aspect of this product?

Simultaneously editing of a file has been amazing. The application is aslo able to support files of various formats and syncing of various devices. We are able to aces the file from any location in very secure way. Backups are done at any time and safe away from the office premises

What do you dislike most about this product?

Honestly I have no dislike toward this application.Its have been very useful in our organization.

What recommendations would you give to someone considering this product?

Higly recommend this application for any company requiring a great cloud documents manager applicaition. It's very stable and higly reliable. Technical support is reliable and available on various platforms. The applicaition is very cost effective.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Luke E.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

One of the safest tool for file management.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is the best tool for file storage and sharing. It is a cloud based application so you can access your files from anywhere anytime. I like how it enables me to store files and since its security is very high, i don't have to worry about losing my files. Using Google Cloud Drive Enterprise is simple so no training needed.

What is your favorite aspect of this product?

My experience with Google Cloud Drive Enterprise has been overwhelming. In fact, it is the safest and easiest solution i have ever encountered for file management. I use it every day and i like its great performance, functionality and flexibility. It has never frustrated me even a single day. I like the fact that i can access my files offline even without internet connection.

What do you dislike most about this product?

To be sincere, i haven't yet encountered any difficulties while using Google Cloud Drive Enterprise. It is a recommendable solid software for file storage.

What recommendations would you give to someone considering this product?

My experience with Google Cloud Drive Enterprise has been remarkable. Everything about it is amazing and i recommend it to all prospective customers out there.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Megan K.

Role: Finance
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

A very intuitive and secure tool for file storage.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

In the market, you will find many different softwares for file storage but Google Cloud Drive Enterprise is the best i have ever used. It is a straightforward and lightweight application that enables you to store your business and personal files safely and securely in the cloud. It is not expensive, the cost is low and this makes it affordable.

What is your favorite aspect of this product?

I have used different applications for file storage and sharing but Google Cloud Drive Enterprise is one of its kind. It enables me to keep my important files safely and securely in the cloud. It is easy and simple to access and sharing files is easy and fast. Google Cloud Drive Enterprise is simple to implement, learn and use.

What do you dislike most about this product?

Google Cloud Drive Enterprise is a complete and reliable application for file storage and sharing. Nothing to dislike about it since it meets my expectations.

What recommendations would you give to someone considering this product?

Yes i recommend Google Cloud Drive Enterprise for file storage and sharing.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Google Drive

What is Google Drive?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Google Drive Ratings

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Google Drive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Access Control and Rights Management Ability to discretely control who can access the file.

Mobility Support Software is optimized for mobile usage.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Audit Trail View all previous activity including any recent edits and user access.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Large File Optimization Contains optimizations for transfers of large files.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Task Management and Workflow Supports triggers and events for process automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Google Drive Reviews

Emily G.

Robust Cloud Files Management Application

Likeliness to Recommend

Pros

Luke E.

One of the safest tool for file management.

Likeliness to Recommend

Pros

Megan K.

A very intuitive and secure tool for file storage.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Drag and Drop User Interface

Team Collaboration

Real-Time Synchronization

Access Control and Rights Management

Mobility Support

Data Loss Prevention

Audit Trail

Enterprise Grade Security Controls

Large File Optimization

3rd-Party Integrations

Task Management and Workflow

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training