Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Veronica M.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

My experience with Google Cloud Drive Enterprise.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It has always been extremely easy and fast to access my documents from anywhere anytime and share them with Google Cloud Drive Enterprise. It is a powerful and easy-to-use application that enables you to store your important and sensitive documents in the cloud. I like how it makes it extremely simple to upload files directly and it automatically backs up my files even without my knowledge so loosing them is not easy.

What is your favorite aspect of this product?

Google Cloud Drive Enterprise is cost effective thus making it affordable. Anyone can use it. It is a robust software that provides high security features and implementing it is easy and fast. It is accessible from anywhere anytime across the world since it is cloud-based application.

What do you dislike most about this product?

Google Cloud Drive Enterprise has helped me to keep my photos, images and business files safely and securely in the cloud. I don't have anything to dislike about it.

What recommendations would you give to someone considering this product?

If you are looking for a very secure and reliable application for file management,Google Cloud Drive Enterprise is the best software.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Soleil-amy L.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

An amazing application to store data.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

The new Drive for a desktop app that recently replaced Google Backup and Sync works higher than Google Backup and sync. I can simply search for files in Google Drive. I can preview certain forms of files right among Google drive while not having to open a unique application or transfer the file. The drag and drop interface makes file organization easy. You’ll transfer multiple files and folders to google drive all promptly and see the upload progress/status for every individual upload within the que.

What is your favorite aspect of this product?

I like having the ability to preview files among Google drive, while not having to transfer a separate application. You’ll share files with any range of various users with different access rights otherwise you can even keep it public by providing the access link and assign different rights for public access. You can open Excel/Word files using google package Sheets/Docs within the browser surroundings while not having to put in software like Microsoft office etc on your Windows OS.

What do you dislike most about this product?

You’ll choose that folders to sync, therefore i’d love it if a number of that flexibility was brought into Drive for Desktop. Google Drive keeps changing the app and methodology for domestically syncing files. In the past four years, I have had to be told three syncing apps for this at work.

What recommendations would you give to someone considering this product?

You can’t edit files within google drive. You’ll be able to edit only files that are created with alternative Google applications, like google docs. If you would like to share files on google drive with another user that doesn’t have a Gmail address that might be a problem. Sometimes, individuals are needed to possess a Gmail account to look at or edit shared files.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Emily G.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Robust Cloud Document Management Application

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google cloud drive has enabled our company to effectiently manage all our documents at one place. Users are able to simultaneously edit a document and we are able to trace who did what in that document. It aslo support documents of various formats. I like aslo their technical team it's well organized and available in various major social media platfroms

What is your favorite aspect of this product?

Simultaneously editing of a document by users is great feature. It's aslo support files of various formats. We able to backup all our documents at any given time and it's very secure.

What do you dislike most about this product?

Honestly nothing at all.It has been amazing applicaition.

What recommendations would you give to someone considering this product?

Higly recommend for any company looking for very stable,reliable and cost effective applicaition. Technical support is great and the application is very secure. Google drive enterprise can be accessed from any where.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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