Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Vishnu K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

The features makes it a fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It gives you more storage to use across Google Drive, Gmail, and Google Photos. Plus, with Google One, you get extra benefits and can share your membership with your family.

What is your favorite aspect of this product?

I love everything about the product, It is user-friendly too

What do you dislike most about this product?

Nothing actually

What recommendations would you give to someone considering this product?

Its an amazing product for storage

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lucio A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Excellent service

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

What differentiates Google Drive the most is its way of storing and distributing files in the cloud, it is very easy to access them and also download them, as well as upload and save them, what I like the most is that they have one of the best security the net

What is your favorite aspect of this product?

It is simply one of the best in the world with regard to storing our files in the cloud and having access from anywhere in the world, it is as if we always carry our files only that we need an internet connection to be able to access them through our data. access. the platform is quite complete

What do you dislike most about this product?

I don't like that the storage space is a bit reduced, this doesn't mean it's a bad platform, or bad service, I think they could increase it a little more, maybe. I don't know if it can be economically profitable for the platform

What recommendations would you give to someone considering this product?

I recommend it because it is very effective, its access is very easy, it is stable and very secure, which gives me the confidence to store all my documents in its database. That is why I recommend friends and family to use the platform as a virtual storage medium in the cloud, and I explain how to use it to those who do not know

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Ezra M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic product!

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Great team collaboration

What is your favorite aspect of this product?

Flexibility hence very collaborative The ease of use

What do you dislike most about this product?

Integration with other applications may be limited due to compatibility issues.

What recommendations would you give to someone considering this product?

Google Cloud Drive allows better data management. The product has value for money.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Respectful

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