Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Amit B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Extremely Awesome Drive

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Accessibility, extremely simple to share files among teams.

What is your favorite aspect of this product?

Multiple users can work on the same document at a time.

What do you dislike most about this product?

No compression feature to use

What recommendations would you give to someone considering this product?

It is very cost effective and should go for it.

Pros

  • Altruistic
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Charlie G.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Google Drive helps save my files and share them.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive offers a nice amount of space and ability to share files and block users. I don't know of many other similar products.

What is your favorite aspect of this product?

File storage and sharing capabilities.

What do you dislike most about this product?

I do not dislike anything about this product.

What recommendations would you give to someone considering this product?

If you are looking for a products that offers storage and sharing capabilities, this is the product to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohammad Ismail H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic software with some security concern.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Ease of use and implementation.

What is your favorite aspect of this product?

Functionality.

What do you dislike most about this product?

Security could have been better

What recommendations would you give to someone considering this product?

Highly recommend for saving time, money, and sharing.

Pros

  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Performance Enhancing

Cons

  • Inhibits Innovation
  • Commodity Features
  • Security Frustrates

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