Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Elliana C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

The drive to data security with google drive.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive offers an all in one platform where we can write blog entries, communicate with clients and share documents with clients and the team. Majority of our clients love using it for storing files and for file sharing.

What is your favorite aspect of this product?

The platform is easy to use, it is reliable, fast and very safe. We are always assured that the data we have stored in google drive is safe and we can access the data that is on Google Drive using our phones, tablets and computers.

What do you dislike most about this product?

The size of files that can be shared is restricted.

What recommendations would you give to someone considering this product?

Google drive gives you a secure data storage space where you have all the control on who can see and edit your data.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Poruda G.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Best For Content Management and Archiving

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive is easy and the software comes with industry leading security features

What is your favorite aspect of this product?

Google Drive comes with lots of storage space and scalable too It makes content management easy and come with archiving features It is highly secure

What do you dislike most about this product?

No issues as Google Drive never disappoints

What recommendations would you give to someone considering this product?

I recommend Google Drive for archiving and content management. It is seamless to use and very secure.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Effective Service

Shivam K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Best drive with outstanding cloud storage

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The best feature of Google Drive is that I can store all of my important personal files, including those that are images, documents, videos, and anything else. I can access these files from anywhere using Google Drive, which also makes it simple to share files with other devices and complete tasks no matter where you are. I can also link my important files to it by sending copies of pertinent emails and files to it.

What is your favorite aspect of this product?

Google Drive is accessible around-the-clock. the information is organised beautifully and is simple to access. When shared with users, numerous collaborators can work on the storage or job. There are several reasons for this, but Google Drive is plain straightforward, secure, and convenient. If you're not already using Drive, here are some more reasons why you should: Access data with a computer, tablet, or smartphone. Everything automatically saves to the cloud, so there are no lost copies or forgotten saves to worry about. You have control over who reads and modifies your documents. Real-time collaboration with others is taking place.

What do you dislike most about this product?

There isn't much I dislike about Google Drive, however sometimes the upload file size limit causes problems that require more data to be shared. The offline work can be a little challenging at times, and because of this feature, I have occasionally missed sentences.

What recommendations would you give to someone considering this product?

Google Drive is incredibly adaptable and accessible for both private and professional use. The price is really affordable, even if you upgrade to a paid tier. Perfect for file sharing, backup file storage on the cloud, and cross-user collaboration even when users are spread out geographically.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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