Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Ahsun J.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Best Cloud Computing Service

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Secure and easy to use. Known to have the best support and strong community.

What is your favorite aspect of this product?

Easily transfer data to cloud storage and access it through many means. Facilitates easy collaboration and operates well when working with groups/teams. Ability to open all file formats (ie, pdf, mpeg, jpg, etc.)

What do you dislike most about this product?

The inability to view files when you don't have an internet connection. Additionally, its does take quite some time to sync/upload data with larger files.

What recommendations would you give to someone considering this product?

For personal and business use, Google Drive is super accessible. Even if you upgrade to a paid tier, the cost is very reasonable. Perfect for sharing files, storing files in the cloud for backup purposes and collaboration between different users, even if the users are geographically far apart.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gowrishankaran R.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Excellent cloud based storage service

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The initial setup of Google Drive Enterprise is simple also it is easy to use. Also it allows multiple uses to work in a same document simultaneously.

What is your favorite aspect of this product?

Control and protect our data with easy migration.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Rebecca S.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Best cloud file management tool in the market.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google cloud drive has enables us to manage our crucial files in the cloud and we are able to access them from anywhere. Nowerdays no worries if the server will breakdown because we have an automatic backup of our files in the cloud. User can simultaneously edit a file in the cloud and aslo share in bulk in very secure way.

What is your favorite aspect of this product?

The accessibility of this application is amazing because we are able to access all our files from anywhere. It aslo support files of different formats and users can be able to share files in very secure way. Uploading of files to the cloud is aslo very fast.

What do you dislike most about this product?

I hate nothing about this application. It has been a very nice platform to use.

What recommendations would you give to someone considering this product?

Google cloud drive is the most stable, secure and reliable application for file management in the cloud .Its accessible from anywhere and support files of various formats. Their technical support is very organized and available anytime.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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