Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Jaivir S.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Saves you time and space

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

If you're using Google Suite in your organization, this will absolutely stand out. Everything is on the web and you dont need to have physical storage. The apps are lightweight, easy to use and has intuitive features. In comparison, Office 365 is a heavier application.

What is your favorite aspect of this product?

The fact that it uploads all documents real time and saves me every time from lost information I'm trying to retrieve.

What do you dislike most about this product?

Nothing really that I dislike about it. Storage can have tiers just like AWS.

What recommendations would you give to someone considering this product?

An absolute must have google product. We all have personal Gmail accounts and it just integrates well with your accounts. For a professional GSuite, you must use it to see how it makes a difference. When you're loaded with so many files, real time uploads and indexing makes your work much much easier.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Deepak S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent cloud storage for your data

Likeliness to Recommend

7 /10

What differentiates Google Drive from other similar products?

Google Drive is very useful especially when you are using the entire Google workspace. If you are using Google Docs, Slides, and Gmail, then Google Drive integrates well with those apps.

What is your favorite aspect of this product?

I can preview certain types of files in Google drive without having to open a different application or download the file. You can upload multiple files and folders to google drive all at once and see the upload progress/status for each individual upload in the que

What do you dislike most about this product?

A gmail account is needed so If you need to share files on google drive with another user that does not have a Gmail address that could be a problem.

What recommendations would you give to someone considering this product?

Google Drive is very useful especially when you are using the entire Google workspace. If you are using Google Docs, Slides, and Gmail, then Google Drive integrates well with those apps

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Leigh Martin K.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A critical part of my work life.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The quality of file synchronization on Google Drive is simply fantastic. Right now, I have got four different devices connected to my Google Drive account and it is very helpful , to see my actions on Drive through one of my device, get immediately updated on every other of my devices. For me , this is the true meaning of having access to my files from everywhere.

What is your favorite aspect of this product?

Collaboration is what I like and have enjoyed the best , in my relationship with Drive. This is because my job role involves me doing a lot of team documentation and in most cases, I am documenting with co-employees who are not physically around me.

What do you dislike most about this product?

Google Drive needs to provide an extra layer of protection for users like me, since my Drive account is directly integrated with Google mail account. Although, I have not had my data compromised because of the synchronization between Drive and Google mail, I am of the opinion that it is a potential security pitfall because access to my email is automatic access to my Drive files.

What recommendations would you give to someone considering this product?

I use Google Drive for storage and it is forever handy for me when working on documentations with multiple other parties at work. Jointly working on documentations with my team mates spread across various locations, is the main reason that I will recommend Drive.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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