Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Arturo P.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Drive solution in the cloud quite useful

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Unlike other resolutions this one is unique because it has an outstanding file sharing ability on multiple platforms, plus its free solution has a storage of 15gb which is amazing.

What is your favorite aspect of this product?

In our opinion, this instrument is quite useful and we love it a lot since it is the one that has the most possibilities, the most collaborations with various applications, devices, and is available for various operating systems, and which is its online file editing is quite efficient.

What do you dislike most about this product?

In particular, I do not have a single complaint about this product because you can use Google Drive even on mobile devices, which means that you can save photos, documents, video clips, any amount of information and keep it safe and thus nothing is lost. for which we ourselves have not found a single failure.

What recommendations would you give to someone considering this product?

I can recommend this instrument because its free storage is quite useful and if it is necessary to increase the space it can be sold at available costs, which is why it is quite useful and we have the possibility of recommending it.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Effective Service

Shrishti K.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A convenient way to store and share files.

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive is very useful especially when you are using the entire Google workspace. If you are using Google Docs, Slides, and Gmail, then Google Drive integrates well with those apps.

What is your favorite aspect of this product?

It's extremely useful for collaboration. It is easy to share files and choose the person we want to add either for viewing only or for editing the file.

What do you dislike most about this product?

The interface is not very clear and the search options are limited.

What recommendations would you give to someone considering this product?

Google Drive allows sharing all types of information with anyone with convenience. It's also better because the material can be easily integrated into the email. The protection is also excellent since you can monitor who views the information and what steps they are allowed to take. It also has a strong choice for data organization. Google Drive is ideal for exchanging huge files between members of a team collaborating on a project.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Helps Innovate

Hadleigh A.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Best Encrypted collaboration tool

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

A secure end-to-end encrypted file synchronization and collaboration tool called Google Drive is designed to safeguard sensitive information. The real benefit of Google Drive is that, upon cloud file download, only the owner can decrypt the file's contents; other users cannot. Google Drive features a unique feature that allows sharing of encrypted data without having to re-encrypt it; this distribution can be stopped by revoking permission.

What is your favorite aspect of this product?

The most secure cloud storage option is Google Drivee, which is user-friendly. You don't have to be aware that it is operating in the background when you don't want it to. However, if the data needs to be recovered, it may be used on any platform and becomes highly robust. But the most important aspect might be how much focus is placed on security. It took me some time to enter all my personal data there, but it has been secure even since then.

What do you dislike most about this product?

Despite extensive troubleshooting, it still doesn't sync or work like a drive inside the computer on Mac. I must download, edit, save, and then re-upload the file to make changes. I use my computer because this is a massive waste of time. This support is long delayed and would be an excellent addition.

What recommendations would you give to someone considering this product?

It is entirely secure and runs quietly in the background. It's simple to set up which folders should be backed up, and file access works equally well on desktop and mobile devices. Real-time synchronization provides constant confidence. I always have access to a copy of it through the cloud.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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