Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Daniela T.

  • Role: Public Sector
  • Industry: Healthcare
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2023

Very convenient!

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

It allows you to share documents with others and can allow you to each edit.

What is your favorite aspect of this product?

Easy to use and share documents with others.

What do you dislike most about this product?

The cost.

What recommendations would you give to someone considering this product?

Learn the shortcuts for simple access.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Patrick B.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Google Drive is Great!

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive is a perfect solution when your company is already using the google suite of business products as it easily integrates.

What is your favorite aspect of this product?

I really like the reliability of Google Drive.

What do you dislike most about this product?

Lack of customization within Google Drive.

What recommendations would you give to someone considering this product?

Perfect for businesses already or planning to use Google Business Suite products. If you are not, I suggest comparing to alternatives.

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Fair

Jyothsna R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Amazing, and very useful

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Very easy to understand

What is your favorite aspect of this product?

File management and arrangement

What do you dislike most about this product?

Sometimes it fails to sync

What recommendations would you give to someone considering this product?

If someone wants to organize their files and arrange in a systematic manner according to the folders it's very useful

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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