Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Lizette R.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Awesome !!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive stands out from the rest with its seamless collaboration features and easy access from any device. The real-time editing and mobile app make it super convenient, and the integration with other Google services is just icing on the cake. Plus, it's secure and user-friendly. Definitely worth trying out if you're in the market for a cloud storage solution

What is your favorite aspect of this product?

Definitely the real-time collaboration - it makes working on projects with others a breeze. No more emailing back and forth, or trying to track down the latest version. Google Drive keeps everything in one place and everyone on the same page. Love it!

What do you dislike most about this product?

Honestly, not much to complain about. Maybe the occasional glitches when working on docs with a lot of people, but that's expected. Would be nice if there were more customization options for organizing files and folders, but overall it's a solid product.

What recommendations would you give to someone considering this product?

Definitely give Google Drive a shot if you're looking for a cloud storage solution. The collaboration features are top-notch, and it's super easy to use from anywhere. Plus, you can't beat the security and integration with other Google services. Just make sure you have a good internet connection for smooth usage. Highly recommend!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Samantha H.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best collaborative file storage platform!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is superior to all the rest! It is user-friendly, has great storage, and has easy editability for all files.

What is your favorite aspect of this product?

The best aspect for me and my team is the ease of collaborating on a file and getting all of the information we need for our clients and team in one place. The Google Drive is such a benefit to our company.

What do you dislike most about this product?

I dislike that sometimes there can be a limit to how much can be uploaded into the drive at one time in a day. We often have larger files that need to be saved in the drive.

What recommendations would you give to someone considering this product?

I would recommend using it not just for storage, but for collaborating with your team!

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Effective Service

Larry S.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Effortless Document Management with Google Drive

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

I have been using google drive for several years now, and I can attest to its ease of use due to its integration within the Google ecosystem. The synchronization process is fast and efficient. With the basic version, I receive 15 GB of storage for free, which is more than other similar cloud storage providers offer. The payment plans are also flexible and adaptable to my needs.

What is your favorite aspect of this product?

I personally use Google Drive for a variety of purposes, including sharing documents, construction videos, and training materials within my company. I also use it to conduct surveys and collect data. I find it to be a reliable and secure tool for storing and sharing information.

What do you dislike most about this product?

Sometimes, the search feature is too slow and makes it nearly impossible to find documents.

What recommendations would you give to someone considering this product?

In my opinion, Google Drive is one of the most important cloud storage services available on the internet. With its 15 GB of free storage, it is an excellent value, and it is possible to purchase additional storage if needed. The platform is fast, lightweight, and user-friendly, and it is able to handle different file formats seamlessly. I especially like the ability to link files through email and mobile, making it a versatile and indispensable tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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