Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Gavin M.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Brilliant product.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Great integration with other Google products.

What is your favorite aspect of this product?

File sharing is very straightforward.

What do you dislike most about this product?

Nothing. It’s a great product.

What recommendations would you give to someone considering this product?

It’s a great product that integrates really well with other platforms. I use it daily with Slack.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rami I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google drive is well integrated into many software's and provides ease of us

What is your favorite aspect of this product?

Its additional features which are under appreciated like the virus checker. Google has over delivered again!

What do you dislike most about this product?

Google support can take long to get to

What recommendations would you give to someone considering this product?

It may be costly but has all the necessary features that most businesses need

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Faiz S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Secure and Robust Document Management System

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

- Access granularity, when you use Shared Drive, you will have 5 different types of access level (role) which are Manager, Content Manager, Contributor, Commenter and Viewer. More than any other competitor can offer - Popular and robust DMS, with single URL you can share different access for each recipient - Access anywhere anytime, from mobile or desktop

What is your favorite aspect of this product?

- Single credential with Gmail - Easy to access from mobile phone - Simple and intuitive UI - DLP and Archiving using Google Vault are just amazing

What do you dislike most about this product?

- cannot copy folder - unresponsive when playing video

What recommendations would you give to someone considering this product?

Google Drive is a secure and robust document management system yet is very fast and user friendly. It' easy to manage from Admin Console, can apply different policy for different group of users. DLP, Admin Console Drive Audit Log and Google Vault will give you peace of mind of your corporate data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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