Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2024

"Amazing, easy-to-use product"

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Kitenda R.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Good drives provides free enough storage

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The storage provided on free version which is 15GB is enough for smaller projects and personal projects

What is your favorite aspect of this product?

I like the remote sharing of files using the link that can as well be protected with a password

What do you dislike most about this product?

It is slow especially the mobile application when it comes to uploading larger files

What recommendations would you give to someone considering this product?

Google drive Is a cloud secure tool and I would recommend it

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Inspires Innovation

Yogesh G.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Simple and efficient, easy to use by everyone

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Legacy brand with dedicated support

What is your favorite aspect of this product?

Ease of use and availability of security

What do you dislike most about this product?

Storage memory could be improved

What recommendations would you give to someone considering this product?

Good for beginner-level enterprises

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Fair

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