Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Anthony M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Safe and Secure

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive offers the best online storage services as our employees can upload and retrieve files with ease

What is your favorite aspect of this product?

Google drive is scalable and it grows with data size One can share large data using a single link

What do you dislike most about this product?

We have nothing to dislike

What recommendations would you give to someone considering this product?

For all companies looking for an Online storage platform go for Google Drive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Arthur k.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Great for all time

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google it has been great since the Day of implemention Easy to use

What is your favorite aspect of this product?

Easy and great customer support

What do you dislike most about this product?

None at all

What recommendations would you give to someone considering this product?

Easy and Simple

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Imaya Segara G.

  • Role: Student Academic
  • Industry: Utilities
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2023

you can start using Drive right away at no cost

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

One of the best features about Google Drive is its price tag: you can start using Drive right away at no cost -- and you’ll get 15GB of storage included with your free account. This means you can test Drive out before making a financial commitment, which I’ll dive into later on in this guide. And that’s not the only benefit worth noting.

What is your favorite aspect of this product?

we can integrate with any apps and templates which gives us more options,

What recommendations would you give to someone considering this product?

increase storage size from 15 to 30 for free,

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Caring

Cons

  • Commodity Features
  • Charges for Enhancements

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