Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Shubham J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Easy to use

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Integration with other Google services

What is your favorite aspect of this product?

collaboration

What do you dislike most about this product?

Limited control over privacy

What recommendations would you give to someone considering this product?

Nice product easy to use.

Pros

  • Continually Improving Product
  • Reliable
  • Inspires Innovation
  • Saves Time

Pratik G.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Best software with ease of use

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It is very easy to use, also easy to identify all the documents or files uploaded in drive. Very easy to access. Auto backup features is also best. All this features makes Google drive different from other products.

What is your favorite aspect of this product?

Some of the favourite aspects which I like the most is team collaboration, drive file stream, Gmail integration etc.

What do you dislike most about this product?

As such I am not having any dislike but yes I am having one suggestion that size for normal user can be increased bit.

What recommendations would you give to someone considering this product?

Will recommend to all

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

Angela M.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

The best way to collaborate and store data

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive sets itself apart from other similar products with its seamless integration with the Google suite of applications, including Gmail and Google Docs. As a database administrator, I have found Google Drive to be particularly useful due to its collaborative features which allow multiple users to work on the same dataset simultaneously, making it ideal for team projects.

What is your favorite aspect of this product?

I find the ease of use and accessibility of Google Drive to be my favorite aspect. As a cloud-based application, it allows me to access important data from anywhere, as long as I have internet connection. The automatic saving feature also gives me peace of mind, knowing that important data is always backed up.

What do you dislike most about this product?

The only issue I have encountered with Google Drive is the storage limit for the free version. However, this can easily be rectified by upgrading to a paid version which offers more storage space.

What recommendations would you give to someone considering this product?

I would highly recommend Google Drive to anyone who is looking for a user-friendly, cloud-based solution for their data storage and collaboration needs. It is important to take advantage of the seamless integration with other Google applications, as well as the collaborative features that make teamwork easy.

Pros

  • Helps Innovate
  • Inspires Innovation
  • Saves Time
  • Altruistic

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