Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

Filter By

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Mary J.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

" It offers a lot of storage space."

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It allows me to share files and folders with colleagues and clients, and set different levels of access, such as read-only or edit permissions. This allows for seamless collaboration, which is especially important for me and my team, since we work with different people on different projects.

What is your favorite aspect of this product?

I love that it allows me to work even when am offline. I can set up Google Drive to work offline, which allows me to access and edit files even when I don't have an internet connection.

What do you dislike most about this product?

It is quite difficult to keep track of different versions of a document, especially when multiple people are editing the same file. However, this can be overcome by using the built-in revision history feature.

What recommendations would you give to someone considering this product?

I highly recommend. It offers a wide range of security features to ensure that your files and data are protected. These include two-factor authentication, encryption of files both at rest and in transit, and the ability to set expiration dates on shared links.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Santosh K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Best cloud file management

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Really simple to manage files, excellent customer service, lightweight software, simple to share and collaborate on team presentations and projects

What is your favorite aspect of this product?

I use Google Drive (mostly Docs) to create and share working documents with members of my team. It's fantastic that multiple people can work on the same files at the same time, and it's relatively simple to use.

What do you dislike most about this product?

If you work on a computer and use Microsoft programmes such as Word, Powerpoint, and Excel. When you upload them to Google Drive, it may not feel comfortable to read or edit them directly from Google Drive.

What recommendations would you give to someone considering this product?

The key feature that distinguishes Google Drive from other cloud platforms is that anyone can use it without the need to download software or even have a strong internet connection. Its offline capabilities are critical for working with field teams who can work in remote locations and upload reports when they reconnect.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Sarah J.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Driving security with google drive.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is a widely used cloud storage solution in my company and among employees and it is easy to use, efficient and secure. It is part of the Google ecosystem, and allows users to store and share files with others easily. It provides a basic version with 15 GB of storage for free, with the option to purchase more storage if needed.

What is your favorite aspect of this product?

The synchronization feature is very fast and effective, making it easy for me to access and share documents. We use it in my organization for different purposes such as storing and sharing documents, videos, training materials, and conducting surveys and data collection. Google Drive is easy to use, flexible and allows us to effectively work from anywhere.

What do you dislike most about this product?

It is impossible to copy and paste folders with subfolders.

What recommendations would you give to someone considering this product?

Google Drive is secure and reliable, allowing users to share large files and documents that cannot be sent through email. It is easy to access, no matter where you are located, and it can be used to solve everyday problems. It's also very intuitive and an affordable option for cloud storage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular Google Drive Comparisons