Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Manaswi A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Easily available

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It allows users to save any kind of file. Very easy to use.

What is your favorite aspect of this product?

Files can be maintained with good security & can accessed from anywhere.

What do you dislike most about this product?

Uploading large files takes lot of time

What recommendations would you give to someone considering this product?

Easy to use even as web or app

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Fantastic product!

Likeliness to Recommend

10 /10

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Client Friendly Policies

Urja A.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Best Colloboration platform for teams !

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

One of the great feature is the server response time and also the file searching feature, like it gives the option to filer based on the file type and the person who created it.

What is your favorite aspect of this product?

The best feature is the availablity of this patform on personal computer, mobile, tab which makes easy to use it whenever required

What do you dislike most about this product?

The experience is good with this as of now and also enjoying using it, however the Gmail Account is must for receipient which can be worked upon to give access to all email providers.

What recommendations would you give to someone considering this product?

Google Drive is best option to colloborate with team specially when working on some project and want the file to be accessed by any of the team members, also the server response time is very good.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Effective Service
  • Saves Time

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