Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Christiana I.

  • Role: Operations
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Google Dri is a Data Saver

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive is so simplistic to navigate.

What is your favorite aspect of this product?

The auto-safe aspect.

What do you dislike most about this product?

I also want it to have a manual saving feature.

What recommendations would you give to someone considering this product?

I would highly recomment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sujith B.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Absolute must have for file sharing

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Usability across different platforms

What is your favorite aspect of this product?

Sharing to any one or else limiting the people to access file. and speed of file transfer

What do you dislike most about this product?

Noting in specific to dislike.

What recommendations would you give to someone considering this product?

End-to-end encryption can be implemented

Pros

  • Security Protects
  • Reliable
  • Inspires Innovation
  • Respectful

Cons

  • Slower Product Innovation
  • Less Performance Enhancing
  • Vendor's Interest First

Anis A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Our go-to tool for Ownership report sharing

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Great features with free plan, variety of apps in one place

What is your favorite aspect of this product?

Plan pricing, number of apps in same Ecosystem

What do you dislike most about this product?

Google Drive is great in general, Google Docs lack some features from the classic Word

What recommendations would you give to someone considering this product?

Extremely easy to use and intuitive, you will love the tools that come together

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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