Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Nirav D.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Best bundle tool to store all kinds of data!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive provides the flexibility to access data remotely without any trouble to learn the UI. It has a most significant feature of backing up data securely and keeping the data synchronised with the simplest form of organising the data structures. It provides more storage to upload data smoothly and files can be extracted in zip formats.

What is your favorite aspect of this product?

With Google Drive, you get the benefits to extend the backup storage not only for your documents but for your emails and photos as well. Google Photos enables to provide additional premium editing features which comes with Google Drive package.

What do you dislike most about this product?

Google Drive should have the options of storage plans with 1TB as well which will target more market audience.

What recommendations would you give to someone considering this product?

Google Drive is highly recommended as I have been using from past couple of years. It has reduced my burden to backup the data, photos, documents and emails enormously. Significant level of security is provided to avoid data breach and theft. It is best available tool in market for Android customers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Wareen I.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Sharing files with Google Drive is easy

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It is protected. File sharing is simple; however, no one can access my files without first notifying me that they are attempting. The "connective tissue" between Google's productivity applications has improved significantly. A folder can be synced with the Drive website and mobile app using "Backup and Sync" on Google Drive.

What is your favorite aspect of this product?

Since it ensures a reasonably safe document upload and download flow, Google Drive has generally established a standard for managing secure corporate documents. It may be utilized by work teams in real-time. Google Drive uses encryption to protect your files and has strict security measures to ensure the safety of your information. It is important to note that Google Drive automatically saves your work.

What do you dislike most about this product?

You cannot upload documents if you are working on a shared map with others and your storage is whole. Limited choices for organizing and sorting data, no built-in support for editing specific file types, and no way to prevent or restrict editing or sharing for particular files or folders, and some users have reported having sync issues with the Drive app on mobile devices.

What recommendations would you give to someone considering this product?

One of the most significant and alluring features of Google Drive is its compatibility with other tools in the suite. In addition, deleted files are also preserved indefinitely and are relocated to the trash until they are removed from the system. It is also possible to look at changes that have been made by other people in the past.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Awori T.

  • Role: Public Sector
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Backup system

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google drive has large storage capacity and store all files of all extension be documents, music, videos,photos and app backup it can be mannaul or automatic depending on user setting. It most prefer use of WiFi during data uploading therefore it save user Data. It upload any kind of file regardless of size. And also integrate with Google account for easy signing up and in. The work keep on can be accessed anytime needed even if you lack of your device So as the user has email and password he or she can access files on any device

What is your favorite aspect of this product?

It is easy to because it accept automatic sign in using Google account

What do you dislike most about this product?

No challenge so far

What recommendations would you give to someone considering this product?

It is highly recommended for use because files are secure and cannot be affected by physical conditions

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

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