Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Tanvi P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Handy but large file upload issues faced

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

I am sure I am not the only one who would agree on this but capability of Google Drive to easily integrate seamlessly with other G-suite products allowing access to them with just one click which is perhaps useful in switching. Integrations with other tools stands at a much limited capability.

What is your favorite aspect of this product?

Favorite aspect is how user-friendly yet technically productive it is. Its very easy to store, view, access files on the go.

What do you dislike most about this product?

Drive storage capacity should have been a bit more

What recommendations would you give to someone considering this product?

Its very handy and self-explanatory. Nothing too technical

Pros

  • Reliable
  • Enables Productivity
  • Transparent
  • Helps Innovate

Winnie J.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Storage system

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google drive is a system of google cloud which can keep files secure

What is your favorite aspect of this product?

I use Google drive to back up my website content and also part of google workplace which has large storage capacity of storage files and documents, sharing documents or files is very easy via email.

What do you dislike most about this product?

Google drive better on mobile device.

What recommendations would you give to someone considering this product?

Google drive can back up Data UpTo 15gb and it can be increased through subscription.

Pros

  • Trustworthy
  • Client's Interest First
  • Transparent
  • Helps Innovate

Prateek B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Google Drive: A Crucial Element of daily life

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

- Streamlined user experience with an intuitive interface - Seamless integration for desktop use without causing system slowdowns - Generous storage in free accounts, with affordable options for additional space - Evolved into an essential component of daily life

What is your favorite aspect of this product?

Google Drive is versatile and super easy to use. Although it doesn't handle Microsoft Word docs, its own Google Sheets are free and straightforward. This simplicity makes it easy for everyone to use. Creating and editing documents, spreadsheets, and presentations is a breeze. The simple interface adds to its appeal, making it great for working together or doing your own stuff. I also like that it performs well and has handy features like authentication APIs. The cost is reasonable too.

What do you dislike most about this product?

I do not have any complain about google drive. But, saving photos backups, and deleting junk files should be easier.

What recommendations would you give to someone considering this product?

Google Drive is a robust and easy-to-use platform that is compatible with most third-party plugins and software. Go ahead with Google!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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