Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Karthick p.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Good cloud based storage solution to access file

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Seamless integration with google workspace with tools like word, excel, presentation, slides, calendar and Gmail. Real time collaboration with teams for editing or modifying document are possible with live comments, suggestions and live tracking

What is your favorite aspect of this product?

Integration with third party tool like project management, Trello and design platforms like Canva Security and reliability the google drive is secure and robust tool to manage Cost effective and scalability tools

What do you dislike most about this product?

Storage Limits cost is for free user have 15 GB and upgrading more storage is more expensive for extensive data Limited file type support and complexity of permission management offline access limitations and sometime sync issues

What recommendations would you give to someone considering this product?

Understand your storage for your needs and take advantage of real time collaboration Optimize the file management and organization you can use files and folder options to classified the data and file structure

Pros

  • Enables Productivity
  • Unique Features
  • Appreciates Incumbent Status
  • Helps Innovate

Tarun K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Seamless integrations and generous free storage.

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Generous free storage of 15 GB which is quite competitive compared to other cloud services.

What is your favorite aspect of this product?

Seamless integration with other Google services like Gmail, Google Docs, Sheets and Slides, making collaboration easy and more effective.

What do you dislike most about this product?

File size limit.

What recommendations would you give to someone considering this product?

Good for everyday use if you're already integrated into Google ecosystem.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Niyamat A.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Great for occasional users

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It feels lighter and easier to use for personal files.

What is your favorite aspect of this product?

It has a simple interface, syncs quickly, and works well with mobile apps.

What do you dislike most about this product?

It needs better search or tagging tools to help people find things.

What recommendations would you give to someone considering this product?

It is suggested that you use it to store personal files and video.

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Inspires Innovation

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