Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Austin H.

  • Role: Vendor Management
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Collaboration and Ease of Use

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Ease of Use

What is your favorite aspect of this product?

Collaboration features have made day to day business much more efficient

What do you dislike most about this product?

The security suite is not built out to the level we would like without changing operating systems also

What recommendations would you give to someone considering this product?

If you are looking for enterprise collaboration this is a great solution

Pros

  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements
  • Continually Improving Product

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Under Delivered

Fahad A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic tool for doc sharing & collaboration

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Simplicity of user interface, as well as variety of features

What is your favorite aspect of this product?

It's extremely easy to get used to the tool

What do you dislike most about this product?

Nothing specifically

What recommendations would you give to someone considering this product?

Make sure to plan ahead your folder structure, it will save you the time & headache in future

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Deep N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Google Drive: A Cloud Storage Powerhouse

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive easily integrates with other Google products like Docs, Sheets, Slides, Gmail, Photos, and Calendar, Other Alternative products don't have this feature. Also Google Drive offers 15 GB of free storage which is really more than most of the competitors.

What is your favorite aspect of this product?

Google Drive works for any platform or channel for example it has both mobile and desktop channel apps. . Additionally, it works across various platforms, including Windows, macOS, Linux, Android, and iOS etc.

What do you dislike most about this product?

I just hate the lack of file organization. It is a very basic thing to have . Without this feature, It looks like a mess and difficult to find documents.

What recommendations would you give to someone considering this product?

If You want to get 15 GB of free storage and less price for extended storage for individual or team, just go for the Google Drive.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Inspires Innovation

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