Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

CA Bhawana J.

  • Role: Finance
  • Industry: Banking
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jan 2025

User-friendly and trustworthy

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Storage space and team collaboration.

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Speed limitation

What recommendations would you give to someone considering this product?

Quickly access the documents and user-friendly.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Suyash J.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Secure storage for your digital life

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

File compatibility is the best features that allows users to open and edit files directly within the platform without any additional software

What is your favorite aspect of this product?

Security and storage capacity is good

What do you dislike most about this product?

Internet dependency where as it needs stable internet connection to access and sync files

What recommendations would you give to someone considering this product?

Security and affordability is best

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation

Akansha J.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Google Drive: Keep everything, share anything.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google drive offers 15 GB of free storage which is more than many competitors.

What is your favorite aspect of this product?

Google drive integration is the best feature which can seamlessly integrates with google photos, gmail, sheets, docs etc

What do you dislike most about this product?

Google drive has size limitations on the size of files which we can upload in a day. This can be enhanced in future updates.

What recommendations would you give to someone considering this product?

Google drive is best cloud storage service where it has integration with multiple google services

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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