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Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Ataaullah J.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Great collaborative tool

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google drive is a powerful, stable and great collaborative tool

What is your favorite aspect of this product?

The simplicity of use and its security offered

What do you dislike most about this product?

none so far

What recommendations would you give to someone considering this product?

If you are looking for a safe collaborative tool, Google drive is perfect to share documents

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Serge S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Archive and protect data

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

With Google Drive, we were able to stay ahead of the competition in storage solutions while improving organizational management and flexibility. Plus, it has a friendly customer support team and adjustable pricing. It allows me to store data and make it accessible on other devices.

What is your favorite aspect of this product?

When it comes to features and storage options, Google Drive is unrivaled. We love the ability to sync files to the cloud on all of our devices. The platform can be set to automatically upload new files to a designated folder in the cloud. We avoid data loss in case of unexpected computer shutdown by automatically saving the content we are working on.

What do you dislike most about this product?

We think it's a great platform; we have no real complaints.

What recommendations would you give to someone considering this product?

The performance of all our devices has improved a lot since we started storing information in the cloud through the Google Drive platform in May. Because my work folders automatically sync with the platform, I can see the effects of my changes immediately.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Prathmesh C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

easy ti handle , better than anyone

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It is safe, reliable, fast and easy to handel

What is your favorite aspect of this product?

Storing the data and download it any time with no tension

What do you dislike most about this product?

only 15 gb storage has been given

What recommendations would you give to someone considering this product?

i would higly recommend it to get it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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