Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Dogan C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Great in Google Workspace

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Connection to google workspace and all other google tools makes this tool unique in its place.

What is your favorite aspect of this product?

I like the ease of use of the tool so that we can back up everything and share with the respective links.

What do you dislike most about this product?

Since its inception the free limit is fifteen gigabytes and I think it should be significantly more.

What recommendations would you give to someone considering this product?

I would recommend them use this tool as one of the cloud backup tools available.

Pros

  • Performance Enhancing
  • Caring
  • Respectful
  • Over Delivered

Shashi k.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Drive is very useful for save data & work anytime

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

One of most largest known product in current technology and market.

What is your favorite aspect of this product?

Easy to use and understand

What do you dislike most about this product?

No dislikes...

What recommendations would you give to someone considering this product?

Handy product and easy to understand

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Uttam M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Great and Easy to Use Cloud Storage

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Easy to use and easy integration facilities with other google services.

What is your favorite aspect of this product?

Readily available to users very easy to use supports a lot of handy features. Has good plan options as well.

What recommendations would you give to someone considering this product?

Great product to use if still left unused

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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