Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Ka Ho K T.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Secure accommodation.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Faster, more secure and totally user-friendly hosting.

What is your favorite aspect of this product?

Almost unlimited, scalable and fully manageable hosting.

What do you dislike most about this product?

I like Google Drive, it offers reliable storage.

What recommendations would you give to someone considering this product?

Google Drive is an optimal storage solution that is secure and easy to manage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

NAVEEN K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

The Ultimate storage space for the data.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Differentiates Google Drive from other similar products that it providing free storage up to 15 GB and integration with google workspace.

What is your favorite aspect of this product?

My favorite aspect that being able to edit and collaborate on files directly in drive without needing to switch between programs is a huge time saver and simplifies workflows.

What do you dislike most about this product?

My only dislike that limited free storage 15GB can fill up quickly, especially for users with a lot of photos or videos.

What recommendations would you give to someone considering this product?

Google drive is the best product in the market with wide range of features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Client's Interest First
  • Includes Product Enhancements

Gowtham S.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

A one point solution for all storage issues.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Reputation of the product and its technical support team to help.

What is your favorite aspect of this product?

It creats trust among our clients and easy to on-board new people into it.

What do you dislike most about this product?

sync issue with the tool when we do multi-point edits. and no proper log trail to backtrack any issue.

What recommendations would you give to someone considering this product?

you can blindly choose GD for your storage probles. no security or privacy issues. Brand reputation says it all.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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