Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Justin C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

As a Head of Digital Marketing it has been helping me to store my files for future reference and use.

What recommendations would you give to someone considering this product?

It allows me to store my music, photos, documents and many others for a large period of time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Liutauras A.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is mainly installed in android devices and Google and it is cloud-based software.

What is your favorite aspect of this product?

It provides enough space for cloud storage and its quick accessible and in storage

What recommendations would you give to someone considering this product?

It is good for with its high period of trial and best encryption system software to safeguard data

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manoj K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy, Accessible, and Reliable File Storage

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive makes it really easy to find your files, even if they're hidden deep inside folders. Thanks to Google’s powerful search, you can quickly locate documents, images, and more. It also uses smart technology to organize your files and suggest documents based on what you’ve worked on before, making it much faster and easier to find what you need compared to other storage options.

What is your favorite aspect of this product?

I love most about Google Drive is how easy it makes working with others. You can share files, give people different levels of access (like just viewing or editing), and everyone can work on the same document at the same time. This means no more emailing files back and forth or worrying about keeping track of versions. It makes teamwork a lot faster and simpler.

What do you dislike most about this product?

Google Drive’s system for organizing files can be a bit tricky, especially if you have a lot of files and folders. It has basic sorting options, but if you don’t keep things organized or use clear naming, it can be hard to find what you need quickly.

What recommendations would you give to someone considering this product?

One of the best things about Google Drive is how easy it makes working together with others. If you’re using it for team projects, make sure to use the features that let everyone edit at the same time, leave comments, and share files easily. Setting up clear folders and deciding who can view or edit what from the start will help keep everything organized as your team grows.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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