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Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

George U.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

The best way to store files in the cloud

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

There are many companies currently trying to imitate the work Google Cloud Drive Enterprise is doing, but even trying to do it they cannot reach the attitude that the company offers because apart from that it has been updating itself at the forefront of technology for a long time and every time a better job , well above other companies they offer you plans that are useless and sometimes they do not return the money invested.

What is your favorite aspect of this product?

I have been using this platform for a long time to store my files, whether they are photos, images, audio, music, video, files that are important to me and my company, what you mean is that I fully trust them In terms of security, accessibility to my files since I can view them from anywhere with an internet connection without problem

What do you dislike most about this product?

The negative part is that sometimes they tend to hang a little or the content has perhaps by some algorithm of the same company sometimes I cannot find the file And this is a bit tedious to solve they also have little storage capacity obviously everything can be expanded with a totally insignificant small share of money.

What recommendations would you give to someone considering this product?

A few years ago it was more difficult to access files that you did not have physically, which this company gave the solution so that we have all our files at hand in digital uploaded in the cloud, we could access them through any device, send it to anyone or print it We could also make a backup in some other cloud to have more security apart from all our files are fully backed by the google company so I recommend it to all my fellow colleagues and people who are reading this.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Saves Time

Nadeem M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Google Drive review.

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google differs from other cloud providers in a variety of ways. Below are some highlights. For more complete information Google’s big data technology innovations like MapReduce, Bigtable, and Dremel, plus next-generation breakthrough services and frameworks for cloud data warehousing (BigQuery), advanced machine learning (AI Platform), batch and real-time data processing (Dataflow, Pub/Sub, Dataproc), intelligent data preparation (Dataprep by Trifacta) and stunning visual analytics (Google Data Studio) help you transform your business with powerful data insights.

What is your favorite aspect of this product?

Google Cloud data centers run on half the energy of a typical data center, and run on 100% renewable energy where available.

What do you dislike most about this product?

Offline features and also also when you have mixed accounts in the same device files are mixed up, storage is good basically there is mot much to tell about what I dislike about this app. It is very useful and user friendly. I recommend this tool because there is much to like and not much to dislike. I really encourage people to give it a try since there are not much cons that will really impact user's experience.

What recommendations would you give to someone considering this product?

It is a very efficient tool to store and share information, great storage and very user friendly, editting, sharing and viewing is one of the best features and also you can find amazing templates to create documents and files. Great connectivity easy to engage and also easy display and open from different devices. This is a great tool which will provide a better and smoother workflow. This tool will help to shorten distance within teams mostly in these times since everyone can work and contribute on documentes remotely. Efficient tool, very stable and trustworthy.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Client Friendly Policies

Aasim A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to access, but the price holds more benefits.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It features the top notch free storage facility among its competitors which is basically the first and one of the most delightful feature.

What is your favorite aspect of this product?

The type of quality storage variability it provides is most favourable aspect.

What do you dislike most about this product?

The prices' it holds for it additional features.

What recommendations would you give to someone considering this product?

Go for it if your only necessity is to get hold of its primary features, but it's additional features costs a bit high.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Caring

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